Help Desk Technician
Chesapeake Containment
Entry-Level Help Desk Technician
Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you!
In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues.
Responsibilities for Help Desk Technician
- Respond to user inquiries by phone, email, chat, or in person
- Troubleshoot common hardware and software problems
- Maintain hardware inventory and ensure documentation is up-to-date
- Reset passwords and maintain user accounts (as applicable)
- Research solutions to complex issues and escalate unresolved issues to senior technicians
- Document procedures and solutions using internal systems
- Provide clear and concise instructions to guide users through problem-solving steps
- Maintain a positive and professional demeanor at all times
Qualifications for Help Desk Technician
- Fluent in both English and Spanish is a plus
- Excellent communication and interpersonal skills
- Strong customer service skills with a focus on user satisfaction
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- A working knowledge of computer hardware and software is a plus
- Ability to work independently and as part of a team
- Willingness and ability to obtain CompTIA A+ Certification within a year
- Ability to learn quickly and adapt to new technologies
Benefits for Help Desk Technician
- Competitive salary and benefits package
- Opportunity to learn and grow in a fast-paced environment
- Gain valuable experience in the IT field
- Be part of a supportive and collaborative team
- Health, dental and vision insurance available
- 401k with employer match
- Paid Time Off
We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply!
Please submit your resume and cover letter to View email address on click.appcast.io.
PI29325ccc22ec-26289-41026439
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Help Desk Technician in Crouse, NC vacancy
- ...Both Overview Information Systems Technicians, Cryptologic Technician Networks, and... ...investigate and track adversary activity, and help protect Navy networks and critical... ...operations and watch floors; mix of help desk and user support, network and systems administration...SuggestedApprenticeshipWorldwideShift work
US Navy
Cherryville, NC2 days ago $19 per hour
...COMMERCIAL PEST CONTROL SERVICE TECHNICIAN Pest control is our passion. We love what we do, so we do it with care and a commitment... ...health benefits. We have a nice working environment, friendly and helpful coworkers, and state-of-the-art technology to support you. Yes...SuggestedHourly payImmediate startFlexible hoursA-1 Termite and Pest Control, Inc.
Cherryville, NC4 days ago$17 per hour
...WITH POSSIBLE FULL-TIME YEAR-ROUND EMPLOYMENT If you enjoy being outdoors, doing physical work, and helping others, consider our Mosquito Control Service Technician opportunity. A-1 Pest Control is a successful family-owned, career-oriented service company. We seek a...SuggestedHourly payFull timeTemporary workImmediate startA-1 Termite and Pest Control, Inc.
Cherryville, NC3 days ago- ...Shop Technician Strickland Brothers 10 Minute Oil Change Join a thriving team where your growth is our priority! At our company... ...for added peace of mind ~401(k) retirement savings plan to help you build your future ~ Paid time off in compliance with state...SuggestedHourly payWeekly payFull timeTemporary work
Strickland Brothers
Cherryville, NC2 days ago - JOB DESCRIPTION AND PERSON SPECIFICATION Job Title: Maintenance Tech II Report to: General Manager Responsible for (staff): None Location: Mooresville, North Carolina Work Times: 7am to 3:30 pm (Monday to Friday). A degree of flexibility...SuggestedHourly payFull timeMonday to FridayFlexible hours
SHD Composite Materials Inc
Crouse, NC4 days ago $35 - $45 per hour
...~ Pay: $35.00-$45.00/hour + Performance Pay ~ Top Mobile Technician Earnings (2025): $164,135 ~ Take-Home Company Service Truck... ...You'll work alongside a trusted partner who has your back, helps solve difficult repairs, pushes you to improve, and celebrates...Hourly payNational Fleet Management Inc
Cherryville, NC19 days ago- ...commitment to excellence continues to strengthen the trust placed in our products and our brand. About the Job The Rapid Response Technician plays a critical role in delivering exceptional technical support to dealers and customers across our network. Based in our...Work at officeWorldwideFlexible hoursNight shift
LeeBoy Construction Equipment Private Limited
Lincolnton, NC2 days ago - ...TerraBella Senior Living is looking for a Care/Medication Technician to join our community in Lincolnton, NC. The Care Giver/Med... ...standard care precautions of cleanliness, hygiene and health. Helps residents maintain independence, promotes dignity and physical...Full timeTemporary workPart timeLocal areaImmediate startAll shiftsShift work
- ...handling core returns, checking in and putting up stock orders, etc. May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service) All other duties as assigned. Skills/Education/Knowledge...Local areaImmediate startFlexible hours
O'Reilly Auto Parts
Lincolnton, NC1 day ago - About BoeFly: BoeFly is a leading financial technology company that delivers innovative online tools and solutions to accelerate businesses forward. Since 2010, BoeFly has fueled small business and franchise growth by vetting franchise candidates for our partnered...
Boefly LLC
High Shoals, NC1 day ago - Job Description Job Description Mavis Tires & Brakes at Discount Prices - Automotive MechanicsPut your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Mechanics to join Team Mavis at one of our state-of-the...Weekly payFull timeImmediate start
Mavis Tire Supply
Lincolnton, NC16 days ago $61.4k
...~ Must have car to access multi-store locations within assigned shift ~ Valid U.S. driver's license and proof of insurance Helpful experience: Merchandising Customer service Managing inventory Account management READY TO JOIN OUR PEPSICO FAMILY? APPLY...Shift work- Job Description Job Description Company Description Robert Bosch Tool Corporation is composed of industry-leading brands, including Bosch, Dremel, RotoZip, and Vermont American. Bosch designs, manufactures, and sells power tools, rotary tools, and accessories....Full timeFlexible hoursShift workAfternoon shift
Bosch Group
Lincolnton, NC19 days ago - ...Tuition Reimbursement and more! Are you ready to roll up your sleeves and make things happen? We’re on the hunt for a Maintenance Technician who thrives on solving problems, keeping machines humming, and making a real impact every single day. If you love working with...
Rehrig Pacific
Lincolnton, NC4 days ago - ...Description Robert Bosch Tool Corporation is an excellent company with excellent benefits. We are growing rapidly and need top-notch technicians to work on state-of-the-art equipment and controls. We are building a world-class team of technicians to be the best maintenance...
Ultimate LLC
Lincolnton, NC4 days ago - A Behavioral Intervention Specialist provides direct behavioral and therapeutic support to individuals in a structured day treatment setting. The specialist implements individualized treatment and behavior plans under the supervision of clinical staff to promote emotional...
$19.8 - $29.7 per hour
Department: 34431 Atrium Health Lincoln - Nursing: Med Surg 2E Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Additional Information: 7p-7a Pay Range: $19.80 - $29.70 Essential Functions ...Daily paidFull timeTemporary workPart timeFlexible hoursShift workAdvocate Aurora Health
Lincolnton, NC1 day ago- ...Maintenance Technician At American Woodmark our Maintenance technicians provide highly technical electrical, mechanical, and control system maintenance support. Maintenance technicians ensure the safe and reliable operation of equipment. They provide a professional...Work experience placement
- ...Maintenance Technician Location: Lincolnton, NC Shift: 3rd Shift (MonFri, 11PM7AM Pay: $28 an hour based off experience. We're seeking a skilled Maintenance Technician to support overnight operations and keep production running smoothly. Ideal candidates bring a strong...Permanent employmentTemporary workWork at officeLocal areaShift workNight shift
- ...Maintenance Technician Our Home is currently seeking a Maintenance Technician to join our team. As a Maintenance Technician, you will... ...ensure the efficient and reliable operation of our equipment, helping us maintain our high standards of quality and productivity....Night shift
$69k
...to learn and be coached through structured training Friendly, outgoing, and professional communication style Genuine desire to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer...Remote jobWork from homeFlexible hours$40k - $64k
Job Description Job Description Sales Consultant Why Victra: Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales...Base plus commissionHourly payFull timeLocal areaNight shiftWeekend workAfternoon shiftVictra - Verizon Wireless Premium Retailer
Lincolnton, NC14 days ago- Job Description Job Description Description: Job Title: Climbing Sales Representative Location: Based out of UCS Office in Lincolnton, NC Position Overview: We are seeking a dynamic and results-driven Sales Representative to assist with Climbing Sales...For contractorsWork at officeNight shift
United Canvas & Sling Inc
Lincolnton, NC2 days ago - Job Description Job Description Description: Position Overview: We are seeking a dynamic and results-driven Sales Territory Representative to oversee our sales operations within their specific location. This individual will play a pivotal role in driving sales ...Work at office
United Canvas & Sling Inc
Lincolnton, NC21 days ago - Job Description Job Description Description: Company Information: Since our inception back in 1967, UCS has never wavered from its primary mission: to provide innovative products that feature superb design, exceptional engineering, superior materials, precision...Work at office
United Canvas & Sling Inc
Lincolnton, NC15 days ago $19.8 - $29.7 per hour
...retirement plans with employer match and other financial wellness programs. Educational Assistance Program. The Nurse Aide/Healthcare Technician assists in providing patient care under the direct supervision of the Registered Nurse. Assists in maintaining a clean, safe...Hourly payTemporary workFlexible hoursShift work- ...Job Description Job Description Description: Job Title: Lead Maintenance Technician Location: Lincolnton, NC Overview: We are seeking an Lead Maintenance Technician to join our team. The ideal candidate will possess strong mechanical knowledge and...For contractors
- ...Job Description Job Description Nature & scope The Environmental Services Technician (EVS) with Maintenance Responsibilities is responsible for maintaining a clean, safe, and well-maintained environment for residents, visitors, and team members. This role performs...Relocation
$800 per month
...Description Start Strong with Mavis: Eligible Automotive Tire Technicians receive weekly bonuses up to $800.Mavis Tires & Brakes at Discount... ...you everything you need to know through PAID TRAINING. To help introduce you to our weekly performance-based incentive programs...Hourly payWeekly payImmediate startMavis Tire Supply
Lincolnton, NC27 days ago- ...treatment plan of the person served Facilitate engagement of the person served with natural supports in the community such as self-help community support groups (Alcoholics Anonymous, Narcotics Anonymous, etc.) and community agencies such as Department of Social...Full timeImmediate startRelocationFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk Technician. Be the first to apply!
Related searches