Parking Enforcement Officer (Casual)

What You'll Do and Who We Are Looking For Under the general supervision of the Transportation and Parking Supervisor, the Parking Enforcement Officer enforces PCC parking rules and regulations through the issuance of parking citations. Interacts with students, staff, and the public regarding general parking matters. Keeps Transportation and Parking Supervisor informed of necessary maintenance related to signs, lights, overgrown brush, and parking hazards. Reports issues with parking enforcement equipment such as parking machines and signs and performs related duties as assigned. Qualifications Education and/or Experience: Must be 18 years old or older with a high school diploma or equivalent and six months of high-volume public-facing customer service experience. License/Certificate: Must possess and maintain a valid class C driver’s license, have a good driving record and complete the PCC driver safety course. Responsibilities Enforces parking policies, rules, and regulations outdoors. Issues citations for parking violations. Immobilizes vehicles in accordance with department policy and supervisory direction. Documents and reports any observed parking lot safety hazards or areas in need of repair. Informs students, staff, and the public about parking rules and regulations. Directs policy or appeal questions to the supervisor or office staff. Skills/Abilities Interpret, apply, explain, and enforce parking rules and regulations to staff, students, and members of the public. Exercise sound judgment within established guidelines and supervisory direction. Respond tactfully, clearly, concisely, and appropriately to inquiries related to the area of responsibility. Perform the required duties in an accurate and timely manner. As an AA/EEO institution, PCC continues to promote staff diversity. Minorities, women, and individuals with disabilities are encouraged to apply. Reasonable accommodations will be considered in compliance with the ADA. Clearly, accurately, and in a professional manner communicate department rules with staff, students, and members of the public, including hostile and irate parkers. Work within deadlines and amid constant interruptions. Follow oral and written instructions. Communicate effectively both orally and in writing. Effectively operate Android smartphones and desktop computers. Lift, carry, and guide up to 30 pounds safely. Work independently in the absence of supervision. Knowledge of Modern office procedures, methods, and equipment including computers. Customer service techniques, practices, and principles. English usage, spelling, grammar, and punctuation. Basic proficiency using Android phones. Physical Demands and Working Environment Must be willing to work evenings, weekend shifts, and as needed on an emergency basis. Must be willing to work outdoors in all weather conditions. Primary functions require sufficient physical ability and mobility to work outdoors; to stand and walk for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to operate equipment requiring repetitive hand movement and fine coordination including use of an Android phone; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Potential Benefits Eligibility As a new Casual employee, you may be eligible for certain benefits through PCC, such as Oregon Sick Leave and retirement savings plans. Oregon Veterans' Preference in Public Employment Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. For verification of eligibility, please submit the following documentation: Veterans: DD214 Disabled Veterans: DD214 and Letter from the Department of VA Contact Contact PCC at View email address on click.appcast.io if you have questions. #J-18808-Ljbffr The Chronicle Of Higher Education, Inc.