System Technician

Job Description

Job Description

Description:

Socket is seeking a skilled System Technician to join our talented workforce. This role is responsible for the installation, maintenance, and repair of mainline/service fiber lines and systems, ensuring high-quality service delivery to homes and businesses within our rapidly growing fiber network. You will play a key part in expanding and enhancing our infrastructure, contributing to the seamless connectivity of our community.

A Day in the Life

Your day starts with a safety check, gear prep, and a quick review of the day’s aerial fiber jobs. Then it’s out in the field installing, maintaining, and repairing overhead fiber lines — climbing poles or working from a bucket truck to keep the network running strong. You’ll strand, lash, tension, and secure fiber with precision, troubleshoot any issues, and make sure every line is clean, safe, and ready to deliver fast, reliable service. By the end of the day, you’ve helped keep entire communities connected.

What You’ll Do

Key responsibilities include:

· Installing various types of fiber cables and wires

· Regularly operate bucket truck

· Assist with pole transfers and aerial construction

· Making repairs to damaged lines

· Ability to follow all safety protocols

· Communicate with appropriate parties when problems arise

· Ability to lift, carry, push or pull up to 75 lbs

· Ability to maintain a clean driving record and driver’s license

· Regular reliable attendance

What We’re Looking For

To be considered for this role, you'll need the following required qualifications:

· 2 years’ experience or training equivalent

· Construction experience

· Some college preferred

· Flexibility

· The ability to obtain a Class E license if offered

What Will Help You Stand Out

Preferred Qualifications:

· 1–3 years of experience installing or maintaining aerial fiber or copper lines

· Proficiency with climbing gear, bucket trucks, and pole-top rescue procedures

· Familiarity with strand, lash, pull, tension, and grounding techniques

· Understanding of safety standards and telecom construction best practices

· Ability to read and follow network maps, splice sheets, and construction prints

· Experience working around power, traffic, and right-of-way environments

· Strong troubleshooting skills for aerial plant issues

· Comfortable working at heights and in varying weather conditions

· Strong teamwork, communication, and situational awareness

Desired Attributes

Beyond the qualifications, these attributes are what make someone a great fit for our team:

· Willingness to work in all weather conditions

· Pro-active to customer needs

· Ability to work on a team

· Self-motivated

· Problem solving skills

· Ability to work in a fast paced, constantly changing environment

· Strong written and verbal communication skills

Why Join Socket Fiber?

At Socket Fiber, we're redefining what it means to connect communities. We share a mission-driven culture focused on bringing high-speed internet to areas that need it most. We're not just selling a service—we're providing access, opportunity, and real change. Socket Fiber offers a culture where employee strengths are highlighted and recognized.

A few of the key ways we strive to make employees feel valued include:

• Competitive pay + bonus potential or performance-based commission
• Medical, dental, vision, life, and 401k with match
• Free coaching/counseling for employees & families
• Free fiber service (if available in your area)
• Tuition reimbursement for personal and professional growth
• Community engagement opportunities
• Culture that values results, effort, and integrity

Our Core Values

• Respect : Toward all customers, communities, property, and coworkers.
• Advocacy: In-person, online, or by phone—we go beyond support to serve as customer advocates.
• Transparency : In our commitments, service experiences, and business relationships.
• Progress : Growth is proof of our dedication to improving lives and communities.
• Winning : Every conversation is a chance to gain a customer for life.

Ready to Apply?

If you’re ready to make an impact and grow your career with Socket Fiber , we’d love to hear from you. Apply today!

This role is not eligible for Visa sponsorship.

This role is not eligible for relocation.

Salary and benefits commensurate with experience.

Equal Opportunity Employer.

This employer uses E-Verify.