District Manager
Checkers & Rally’s Drive-In Restaurants
About the Company
At Checkers & Rally’s, we’re truly passionate about making a positive difference in the lives of our Franchisees, Team Members, and Guests .
About the Role
As an integral part of our field operations team, you will step into a pivotal leadership role, guiding designated restaurants and the General Managers, Assistant Managers, Shift Managers and team members to reach new heights in guest satisfaction, boost sales, and optimize profitability. You’ll have the exciting chance to be a culture creator, fostering an inclusive and supportive atmosphere that empowers our restaurant teams to thrive, develop their skills, and grow alongside us. Sparking sales growth and upholding our brand’s high standards. Join us on this journey and be a part of something special!
Responsibilities
- Operational Oversight: Monitors daily operations of each restaurant within the district to ensure compliance with company policies, procedures, and quality standards.
- Collaborates with general restaurant managers to create plans for managing all aspects of profit and loss (P&L) and provides guidance on resolving restaurant-level issue
- Analyzes financial reports, identify trends, and implement strategies to improve profitability.
- Review period budget for the district and meets regularly with the team to discuss current budget trends, communicating any variances to the Company Operations Director.
- Ensures that company standards for product quality and safety are consistently upheld.
- Reviews guest feedback metrics and works with managers to enhance guest satisfaction by empowering them to address concerns as they arise and coaching them to be proactive.
- Oversees and inspects the execution of restaurant cleaning plans and maintenance activities.
- Ensure all locations comply with health and safety regulations, as well as corporate policies and procedures.
- Conducts regular audits and inspections timely and ensures any issues found are resolved .
- Sales Growth :Collaborates with the Field Marketing Manager on local marketing initiatives to increase brand visibility and drive traffic to restaurants .
- Team Leadership and Development: Develops and coaches managers on running effective shifts, nurturing employee development and fostering engagement within the restaurant and market.
- Conduct weekly meetings with General Managers to discuss key business priorities. Plans ahead with managers to identify, evaluate, and appropriately respond to labor efficiency issues, cash/security concerns, and health department inspections.
- Responsible for creating a culture of employee engagement, learning, and development, and for providing constructive feedback.
- Promotes a culture of exceptional service by modeling best practices, identifying areas for improvement, and implementing customer feedback mechanisms
Q ualifications
- High school diploma required; college degree preferred
- Food Safety Certified
- Valid Driver's License
Required Skills
- Strong ability to lead and engage teams
- Effective verbal and written communication skills.
- High energy with a positive, customer-centric attitude.
- Commitment to our core values and exemplify them daily.
- Ability to proactively develop creative solutions.
- Microsoft Office Suite and general systems experience required
Preferred Skills
- 4 years of restaurant management experience, preferably in quick service restaurants.
- At least two years of General Manager Experience with direct P&L accountability.
- QSR Experience preferred.
- Demonstrates ability to thrive in a fast-paced, fluid environment.
- Previous District Manager/Multi-Unit Operator Experience preferred
Pay range and compensation package
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Equal Opportunity Statement
We are committed to diversity and inclusivity.
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