Print Service Support Technician
Integrated Resources Inc
Job Description
Job Description
Job title: - Print Service Support Technician
Location: - Remote (Richmond, VA 23219)
Duration: - 6 months
Interview mode: Both Phone and In Person
We are seeking a skilled and customer-focused Support Technician to join our IT team. This mid-level role is responsible for providing technical assistance and support to end-users, resolving issues related to print services, and ensuring optimal IT service delivery. The ideal candidate will have a strong understanding of IT systems, excellent problem-solving skills, be detail-oriented, and demonstrate a commitment to delivering high-quality customer service and support. The role will be supporting the Client Print Service offering. Previous experience and knowledge of printers is a nice to have. The ideal candidate will have help desk ticket handling experience as well as print environment knowledge. Required Skills & Experience Skill Required / Desired Years of Experience Microsoft 365 Required 5 Years Strong communication and interpersonal skills and detail oriented Required 5 Years Strong analytical and troubleshooting skills Required 5 Years Ability to prioritize tasks and manage time effectively in a fast-paced environment Required 5 Years Experience utilizing ticketing systems (e.g., ServiceNow, Jira, or equivalent) to track and document support requests Required 5 Years Commitment to delivering high quality end user support and customer service Required 5 Years Experience in a help desk or technical support role Required 5 Years Knowledge of IT systems Required 5 Years Knowledge of print services environment Desired 2 Years Feel free to forward my email to your friends/colleagues who might be available. We do offer a referral bonus! Thank you for your time and consideration.
I am looking forward to hearing from you.
Vacancy posted 3 days ago
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