Manual Tester / Functional Tester
NLB Services
What the person will do
Test an AI chatbot/AI agent from an end-user perspective- .Ask pre-defined questions provided by the business team
- .Verify whether the AI response is correct
- .Document results meticulously
- .Log defects, incorrect responses, hallucinations, missing information, and inconsistencies
- .Escalate issues to the AI development team
- .Track testing progress and maintain reports
.Responsibilitie
- sExecute predefined test scenarios against AI agents/chatbots
- .Validate accuracy and completeness of AI responses
- .Record test results and maintain testing logs
- .Identify incorrect, incomplete, or inconsistent responses
- .Report defects and track issue resolution
- .Work closely with business and development teams
- .Ensure testing is completed within defined timelines
.Required Skill
- s1-4 years of Manual Testing/UAT/Functional Testing experience
- .Strong attention to detail
- .Excellent documentation skills
- .Strong written and verbal communication
- .Experience tracking defects and test results
- .Ability to perform repetitive validation tasks accurately
- .Familiarity with AI chatbots, virtual assistants, or conversational platforms is a plus
Vacancy posted 10 hours ago
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