Office Assistant (part-time)

Job Description

Job Description

We are looking for a part-time Office Assistant to support daily administrative operations in Cerritos, California. This contract opportunity with potential for a long-term role is ideal for someone who brings strong organization, professionalism, and a service-minded approach to a public-facing office environment. The person in this role will help keep records accurate, assist visitors with care and respect, and contribute to the smooth coordination of office and cemetery-related services.

Responsibilities:
• Welcome visitors, respond to phone and in-person questions, and provide courteous front-office support.
• Help guests locate property areas and offer clear guidance during their visit.
• Coordinate appointments and assist with arranging burial-related scheduling in collaboration with funeral homes.
• Prepare routine documents such as customer agreements, daily work orders, and burial service paperwork.
• Accept and process payments while supporting accurate billing and recordkeeping activities.
• Enter customer and decedent information into office databases and maintain organized physical and electronic files.
• Sort incoming mail, assist with proofreading documents, and complete general clerical assignments as needed.
• Keep the lobby and office presentable, restock forms and supplies, and support overall workplace readiness.
• Track headstone deliveries and placements, then communicate with customers regarding missing markers or status updates.
• Participate in staff meetings and provide administrative assistance to colleagues and other departments when needed.• Previous experience in an office support, clerical, or administrative role.
• Ability to manage data entry, filing, scheduling, and document preparation with accuracy and attention to detail.
• Comfortable handling inbound calls and assisting visitors in a courteous and compassionate manner.
• Familiarity with computer programs, CRM platforms, or office database systems.
• Experience supporting billing, payment collection, or related administrative financial tasks is preferred.
• Strong written and verbal communication skills, including the ability to proofread routine documents.
• Capable of organizing multiple priorities in a part-time, fast-paced office setting.