Telehealth Technology Coordinator

Job Description

Job Description

Telehealth Technology Coordinator

Location: Baltimore, MD

Pay: $20.00-$25.00/hr

Work Environment

On-site hospital environment supporting telehealth and connected care initiatives. Candidates must be comfortable working directly with patients and entering patient rooms. Initial assignment will be at Franklin Square, with preference for candidates who can support other Baltimore-area hospital locations as needed. Reliable transportation is required. Overtime opportunities are available for flexible candidates.

Schedule

• Opening 1: Monday, Tuesday, Friday 11:30 AM-8:00 PM; Wednesday and Thursday 3:30 PM-12:00 AM
• Opening 2: Friday-Tuesday 3:30 PM-12:00 AM

Compensation and Benefits

Pay Rate:

$20.00-$25.00/hr

Duration:

6 Months (Contract-to-Hire)

If eligible, benefits may include:

• Medical, Dental, Vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Voluntary Life & AD&D (employee + dependents)
• Short-term and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program (EAP)
• Time Off / Leave (PTO, Vacation or Sick Leave)

About the Role

The Telehealth Technology Coordinator supports the efficiency, reliability, and ease of use of telehealth and connected care programs within a hospital setting. This role combines patient interaction, administrative support, and technology coordination to ensure a positive experience for patients, providers, and care teams. The position works closely with clinical staff, hospital leadership, and telehealth program teams to facilitate virtual healthcare services and support telehealth growth initiatives.

Key Responsibilities

• Facilitate telehealth visits by bringing devices to patient rooms and assisting with virtual consultations.
• Support remote provider rounding, family video visits, interpreter services, and remote monitoring programs.
• Provide professional and compassionate patient support during telehealth interactions.
• Coordinate patient flow and telemedicine-related workflows.
• Troubleshoot, track, maintain, and manage telehealth devices and equipment.
• Partner with Information Services to resolve technical issues and optimize device performance.
• Perform data entry and administrative support activities.
• Collaborate with nursing, providers, patient experience teams, and telehealth leadership.
• Support telehealth program growth and workflow improvement initiatives.

Required Skills & Experience

• 1-3 years of medical administrative experience.
• Strong customer service and communication skills.
• Comfortable working in a patient-facing hospital environment.
• Experience using Microsoft Word, Excel, Outlook, and other computer applications.
• Ability to learn new healthcare software and systems.
• Reliable transportation and flexibility to support multiple locations when needed.
• Knowledge of medical terminology and medical insurance.
• Associate's Degree preferred but not required.

Top Skills – Must Haves:

• Medical Administration
• Telehealth
• Medical Front Desk Experience
• Customer Service
• Microsoft Office Suite
• Patient Interaction

Nice-to-Have Skills:

• Healthcare technology support experience
• Patient access or registration experience
• Knowledge of telemedicine workflows
• Experience with healthcare scheduling systems
• Familiarity with remote monitoring programs

Job Type & Location

This is a Contract to Hire position based out of Baltimore, MD.

The pay range for this position is $20.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Baltimore,MD.

This position is anticipated to close on Sep 15, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.