AI-Driven Support Platform Engineer | Scale & Automation
$150k - $180kCrane Venture Partners
Crane Venture Partners is looking for a Support Platform Engineer based in New York. This foundational role focuses on improving customer interactions and operational processes through data analysis and documentation management. The ideal candidate will have experience in customer-facing tech roles and a strong analytical mindset. Responsibilities include owning customer interactions, identifying improvements, and maintaining the support knowledge base. The position offers a salary range of $150k to $180k, competitive compensation, and benefits. #J-18808-Ljbffr Crane Venture Partners
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...mobile services—a platform that lets tech... ...plans, we automate provisioning and... ...together early-stage engineers, product... ...seamless. If you’re driven by curiosity,... ...The Role As a Support Operations Engineer... ...support at scale. This role sits... ...the AI tools and documentation...Work at officeRemote workWork from homeHome office$120k - $200k
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...software for data-driven decisions and operations... ...who need it, our platforms empower our... ...Palantir. As an IT Support Engineer, you take real pride... ...friction, automate the mundane, and elevate... ...that good support scales when knowledge is... ...experience with LLMs and AI agents, with a...Permanent employmentWork experience placementWork at officeRemote workWork from homeRelocation packageShift work- ...building the agentic AI layer for oncology... ...manual work with task-driven AI agents that sit... ...process records at scale, in real time. Our platform is trusted by the 4... ...technical language Build support infrastructure:... ...them into product or engineering priorities Train additional...
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