Collections Specialist
Robert Half
We are looking for a Collections Specialist to join a wholesale distribution organization in Santa Fe Springs, California. This Contract to permanent opportunity is ideal for someone with strong commercial collections experience who can manage receivables effectively while maintaining strong customer relationships. The person in this role will help improve cash flow, address account concerns, and support accurate reporting through consistent follow-up and detailed account review.Responsibilities:• Review a portfolio of assigned accounts each day to track payment activity and prioritize follow-up efforts.• Analyze overdue balances and research account history to determine the cause of outstanding invoices or unpaid charges.• Communicate with customers to secure prompt payment while maintaining a courteous and service-oriented approach.• Investigate and resolve invoicing discrepancies, billing questions, and account-related concerns that may delay collection.• Partner with customers and internal teams to address credit-related issues and support timely resolution of open balances.• Maintain accurate account notes, payment updates, and status changes within internal records and databases.• Compile collection activity summaries and prepare reports that highlight aging trends, recovery progress, and account risks.• Support cash collection goals by following established procedures and escalating challenging accounts when appropriate.
Vacancy posted 14 hours ago
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