House Attendant

Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Compensation Type Hourly Location Residence Inn San Jose South 6111 San Ignacio Ave San Jose, CA 95119 Overview The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.). Responsibilities Strip rooms daily of garbage, linen, and replenish linen for housekeepers Buff marble floors daily according to hotel standards Shampoo carpets in the public areas according to hotel standards Shampoo furniture as needed Handle all requests for luggage assistance in a friendly, efficient and courteous manner Handle items for "Lost and Found" according to hotel standards Clean guestrooms as needed Have knowledge of and assist in all emergency procedures Maintain hotel equipment in proper working order Maintain storage of hotel equipment in proper area Complete special projects as assigned by the Housekeeping Manager Ensure overall guest satisfaction Qualifications High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects Ability to stand during entire shift Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner #J-18808-Ljbffr