Business Office Manager (BOM)

Business Office Manager (BOM)

Red Bank Center for Rehabilitation and Healing is prioritizing employee happiness and experience with higher wages, sign-on bonuses, and a friendly workplace culture. Are you passionate about helping others and making a difference in the lives of the residents? Apply today, we'd love to meet you!

Position Summary: The Business Office Manager (BOM) is responsible for overseeing the daily financial operations of the nursing home. This role ensures accurate billing, collections, resident trust accounts, payroll coordination, and compliance with federal, state, and facility regulations. The Business Office Manager serves as a key liaison between residents, families, insurance providers, and government agencies regarding financial matters.

Job Description

• Manage resident billing, accounts receivable, and collections.
• Monitor outstanding balances and follow up on delinquent accounts.
• Prepare monthly financial reports and maintain accurate financial records.
• Oversee resident trust funds and ensure compliance with regulatory requirements.
• Maintain resident financial records and admission paperwork.
• Verify insurance coverage and eligibility for residents.
• Assist residents and families with financial arrangements and payment plans.
• Ensure timely processing of refunds, deposits, and account reconciliations.
• Ensure adherence to federal, state, and local regulations related to billing and financial practices.
• Maintain confidentiality of resident and employee information in accordance with HIPAA requirements.
• Assist with audits, surveys, and inspections by regulatory agencies.
• Serve as a point of contact for residents, families, and responsible parties regarding account inquiries.
• Resolve billing disputes and payment concerns professionally and promptly.
• Collaborate with interdisciplinary teams to ensure quality resident care and financial stability.
• Medicaid knowledge and processing for residents.
• Compile and submit necessary resident information for Insurance authorizations and appeals.
• Assist residents and families with Medicaid application and renewal process including but not limited to obtaining documents from outside organizations, submitting applications and follow up until approved.
• Process and submit bank deposits

Qualifications

• Minimum of 2 years of business office, billing, accounting, or financial management experience.
• Experience in a skilled nursing facility, long-term care, assisted living, or healthcare setting strongly preferred.
• Knowledge of Medicare, Medicaid, private insurance, and long-term care reimbursement processes preferred.
• Strong understanding of accounting, billing, and collections practices.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving abilities.
• Effective verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to work independently and manage multiple priorities.
• Ability to sit, stand, and walk for extended periods.
• Ability to lift up to 20 pounds occasionally.
• Ability to use standard office equipment, including computers, phones, and printers.

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) retirement plan
• Professional development opportunities

Equal Opportunity Employer: We are committed to creating a diverse environment and are proud to be an equal opportunity employer.