Senior Market Research Consultant

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for functioning as an internal consultant and program manager in a broad range of marketing, strategy, product development, customer loyalty, internal operations, and business development initiatives; working with leadership, project staff, and inter-departmental staff/management teams to define objectives and identify key issues for each assignment; overseeing project work of other team members and synthesizing results into actionable insights, implications, and management recommendations; and involved in the implementation of new initiatives.

JOB REQUIREMENTS:

• Bachelor Degree plus 4 years marketing research, consulting, or planning experience OR 8 years marketing research, consulting, or planning experience.

• Knowledge of financial and statistical analysis and interpretation, survey design, market segmentation analysis, consumer research, and psychographic market research concepts.

• Conceptual, quantitative and qualitative research and analytic skills.

• Knowledge of key software packages (word processing, data management, spreadsheet, statistical analysis and presentation) and experience with corporate programming languages (SAS, SPSS, among others).

• Project management skills, including strong organization, prioritization, problem solving and communication skills; ability to accept direction and feedback.

• Strong verbal, written and interpersonal communication skills.

• Flexibility and responsiveness in managing multiple projects concurrently.

• Initiative and persistence, with ability to meet deadlines.

• Ability to interact with staff/management across multiple departments.

• PC proficiency to include Word, Excel, PowerPoint.

• Presentation and group facilitation aptitude.

• Ability to lead and mentor other staff, as appropriate.

PREFERRED REQUIREMENTS:

• Bachelor Degree in Business Administration, Statistics, Mathematics, or Psychology.

• Master's Degree in Statistics, Mathematics or Psychology.

• Experience in a healthcare payor environment.

• Subject matter expert in Medicare, STARS and CAHPS.

This position is expected to adhere to HCSC's hybrid FLEX policy of 3 days in office/wk at one of the listed locations.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting .

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$61,500.00 - $136,100.00

Exact compensation may vary based on skills, experience, and location.

Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.

Join our Talent Community. (

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.

Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at View phone number on click.appcast.io to request reasonable accommodations.

Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.

Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,

Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association

© Copyright 2025 Health Care Service Corporation. All Rights Reserved.