Senior Business Systems Analyst (Payments & ACH)

Need BSA exp with wire systems, payment lifecycle, ACH, understanding of API, Wired transactions. So someone who's worked in banking, financial payment

Job Description

The Senior Business Systems Analyst (BSA) will work closely with various business units to gain an in-depth understanding of the Bank's strategies, processes, roadmaps, and the overall context in which the business and IT operate.

The Senior BSA will be responsible for delivering quality solutions by understanding end-user needs, developing detailed requirements, supporting technical designs, and identifying opportunities for process improvement.

The candidate will collaborate with various stakeholders to elicit, analyze, communicate, and validate business and user requirements and translate those needs into functional specifications that clearly define what the system, process, or service must do.

The ideal candidate will be dedicated, analytical, detail-oriented, and possess excellent written and verbal communication skills.

Key Responsibilities

• Participate in SCRUM team meetings involving business teams, management, IT, and senior leadership.
• Ensure user stories meet INVEST principles and the Definition of Ready .
• Perform complex business analysis and application development-related activities.
• Elicit complex business requirements by facilitating Joint Application Design (JAD) sessions with business and technology stakeholders.
• Develop detailed functional and system specifications for requested changes.
• Prepare data specifications, release notes, user guides, and other required documentation.
• Assist with the creation and refinement of designs and mockups for new functionality.
• Develop and execute data mapping plans for system conversions and migrations.
• Recommend software, system, and business process improvements.
• Support the implementation and integration of COTS software solutions with proprietary business processes.
• Write queries to analyze business data for decision-making and ad hoc reporting.
• Collaborate with IT and business teams to ensure reliable operation of software and systems.
• Identify, analyze, troubleshoot, and resolve business system issues.
• Work with business stakeholders and decision-makers to define business requirements and system goals.
• Ensure applications and solutions meet established business requirements.
• Participate in project planning, system enhancements, and maintenance activities.
• Develop and maintain strong business domain knowledge.
• Understand and apply relevant Bank policies, standards, and procedures.
• Stay current with technology changes applicable to the business domain.
• Assist with software releases, deployments, upgrades, and rollouts.
• Communicate release and project status to end users and stakeholders.
• Complete assigned tasks with a strong focus on quality and established SLOs .
• Provide guidance and support to less experienced team members.
• Collaborate across different areas of IT and the business to develop effective solutions.
• Build rapport with customers and gather detailed information regarding business and technical issues.
• Provide timely project status updates and communicate unforeseen issues to management and business units.
• Apply diagnostic utilities and available technical resources to troubleshoot issues.
• Promote understanding of business processes and requirements among technical teams.
• Identify and learn appropriate software and hardware supported by the organization.
• Test fixes and enhancements to ensure issues have been properly resolved.
• Follow established security policies, standards, and procedures to protect Bank systems and data.
• Provide on-call support for Bank applications as required.
• Perform other duties as assigned.

Testing & Quality Assurance

• Apply working knowledge of general testing principles and industry best practices.
• Develop and execute test plans and test scripts .
• Track test results, issues, problems, and defects throughout the testing lifecycle.
• Validate fixes and enhancements before deployment.

Required Skills & Knowledge

• Strong experience as a Business Systems Analyst / Senior Business Systems Analyst .
• Strong understanding of the Software Development Life Cycle (SDLC) .
• Experience with both Waterfall and Agile/Scrum methodologies .
• Knowledge of Agile methodologies , including Scrum and Kanban.
• Experience gathering, analyzing, documenting, and validating complex business requirements.
• Experience facilitating JAD sessions with business and technology stakeholders.
• Strong experience writing functional and system specifications .
• Experience with data mapping, conversions, and migrations .
• Ability to write queries and analyze business data.
• Experience with COTS software implementation and integration .
• Knowledge of Cloud technologies .
• Familiarity with project management and documentation tools, including:
  • Microsoft Excel
  • Microsoft Visio
  • Flowcharting tools
  • Data modeling tools
  • UI design/mockup tools

• Familiarity with techniques and tools used to model:
  • System diagrams
  • Business processes
  • Functional processes
  • System interfaces

• Strong technical writing and documentation skills.
• Strong written and verbal communication skills.
• Strong interpersonal, listening, questioning, and rapport-building skills.
• Excellent analytical, critical-thinking, and problem-solving abilities.
• Ability to conduct research into technical and business issues.
• Ability to quickly absorb and retain new information.
• Ability to communicate technical concepts in user-friendly language.
• Highly self-motivated and able to work independently.
• Strong attention to detail.
• Ability to prioritize and execute tasks effectively in a high-pressure environment.
• Strong customer service orientation.
• Experience working within cross-functional team models .

Preferred Qualifications

• Experience working with financial or banking systems is highly preferred.
• Previous experience supporting enterprise applications within a regulated environment is a plus.
• Understanding of banking policies, security standards, and data integrity requirements is beneficial.