Support Specialist-Remote

Support Specialist-Remote

Applicants must submit required information via corporate email.

Only applications submitted by email will be reviewed.

You can find the email at the bottom of the vacancy page.

A growing global company expanding its presence in the U.S. market and specializing in secure digital payment solutions is seeking a Support Specialist to join our team.

Key Responsibilities:

Respond to customer inquiries via email, chat, and phone

Assist customers with account-related questions and transactions

Troubleshoot basic technical and payment-related issues

Provide accurate information about products and services

Requirements:

Strong written and verbal communication skills

Basic computer proficiency and ability to learn new systems

Ability to work independently in a remote environment

Reliable internet connection and quiet workspace

What We Offer:

Paid training provided

Flexible working hours

Competitive pay

Supportive team environment

Opportunities for advancement

Pay: $7,000.00 - $7,400.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Please send your full name and phone number to our HR department by:

View email address on jobs.institutedata.com

Work Location: Remote