Branch Manager

"Improving the lives of those with chronic care diseases while providing solutions to our customers.'

Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.

Who We Are:

SuperCare Health is the leading post-acute, in-home respiratory care provider in the Western U.S. that has been serving the healthcare needs of our ever-growing patient population for nearly 50 years. We specialize in respiratory and chronic disease management, delivering innovative solutions to enhance the quality of life for our patients. Our commitment to excellence has made us a trusted partner for healthcare providers across the nation.

What We're Looking For:

SuperCare Health is seeking an experienced Branch Manager to oversee a patient-focused team and overall operations of given branch locations. This role involves overseeing day-to-day operations, tracking and managing the finances of the locations, managing sales, and ensuring effective purchasing and inventory management for key focus products. Your leadership and strategic skills will be crucial in developing the team to drive customer-focused solutions while also ensuring the branch's success and profitability.

What You'll Do:

• Day-to-Day Operations Management:
  • Supervise and coordinate all activities within the branch, ensuring smooth and efficient operations.
  • Oversee staff scheduling, training, and performance management.
  • Ensure compliance with company policies, procedures, and industry regulations.
• Financial Management:
  • Track and manage EBITDA to meet or exceed budgeted financial targets.
  • Analyze financial reports, identify areas for improvement, and implement strategies to optimize profitability.
  • Manage budget allocation and expenses effectively.
• Sales Responsibility:
  • Develop and execute sales strategies to drive revenue and meet sales targets.
  • Monitor and assess sales team performance, providing coaching and guidance as needed.
  • Establish and maintain relationships with key clients and partners.
  • Assist in marketing core services and products to referrals, patients, and payers.
  • Contribute to the development of a strategic plan to maintain and increase market share.
• Key Focus Products Purchasing/Inventory Management:
  • Identify key focus products and collaborate with suppliers to ensure timely and cost-effective procurement.
  • Maintain optimal inventory levels, minimizing excess or shortages, and conducting regular inventory audits.
  • Monitor product quality and ensure adherence to safety and regulatory standards.
• Team Leadership:
  • Lead and inspire a team of employees, fostering a culture of excellence, accountability, and customer service.
  • Provide direction, coaching, and support to team members to achieve performance goals.
  • Interview, hire, evaluate, and manage staff as needed in collaboration with operational leaders.
  • Ensure team members meet competency requirements before performing tasks independently.
• Customer Service:
  • Ensure the highest level of customer service and satisfaction by addressing customer concerns and feedback.
  • Implement strategies to enhance the overall customer experience.
• Reporting and Analysis:
  • Prepare regular reports on branch performance, sales, and financial metrics.
  • Analyze data and trends to make informed decisions and develop improvement plans.
• Health and Safety Compliance:
  • Ensure compliance with health and safety regulations, promoting a safe working environment for employees and customers.

This role may be a fit if you have..

• Bachelor's degree in business management, healthcare administration, or a related field (preferred) OR equivalent combination of education and experience
• Proven experience in branch or retail management, with a focus on healthcare, medical supplies, or related industries.
• Strong financial acumen and experience in managing EBITDA and budgets.
• Excellent leadership and team management skills.
• Sales and customer relationship management experience.
• Proficiency in inventory control and purchasing processes.
• Strong analytical and problem-solving abilities.
• Excellent communication, interpersonal, and negotiation skills.
• Knowledge of healthcare regulations and compliance standards is a plus.

Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests

What SuperCare Health is About

'SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes.

Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients.

Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program.

We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.``

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