Retail Customer Service & Sales Rep

Job Description

Job Description

Retail Customer Service & Sales Representative

Position Summary

We are seeking a Retail Customer Service & Sales Representative to join our growing team. This role is responsible for providing exceptional customer service while educating customers on products and services, building lasting relationships, and supporting customer acquisition efforts through face-to-face interactions.

Responsibilities

• Deliver outstanding customer service through professional, face-to-face interactions.
• Educate customers on products, services, and current promotions.
• Build and maintain positive relationships with new and existing customers.
• Identify customer needs and recommend solutions that best fit their goals.
• Support customer acquisition initiatives while maintaining a customer-first approach.
• Represent clients with professionalism, integrity, and enthusiasm.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Strong customer service mindset with a positive attitude.
• Dependable with a strong work ethic.

The ideal candidate enjoys working with people, has strong communication skills, and is motivated to provide outstanding service while achieving individual and team goals. Comprehensive training is provided, making this an excellent opportunity for individuals looking to build a career in customer service, sales, and leadership.