Help Desk Desktop Support
hatch I.T.
Desktop / Help Desk Support Consultant — San Francisco, CA (Onsite) We're hiring an experienced Desktop/Help Desk Support Consultant for a long-term onsite engagement at a high-profile financial services firm in San Francisco's Financial District. This is a business-critical, client-facing role — you'll be the primary onsite technical resource for a fast-paced, high-demand environment supporting VIP-level end users. If you thrive under pressure, take pride in white-glove service, and know your way around both Windows and Mac in an enterprise setting, we want to hear from you. Location & Schedule After onboarding: opportunity for every other Friday remote What You'll Be Doing Providing Tier 1 & Tier 2 desktop support for Windows 10/11 and macOS users Handling new user onboarding, workstation imaging, and device provisioning Supporting collaboration tools: M365, Zoom, Slack, Salesforce Managing AV/conference room setups and mobile device support (Intune/Autopilot) Performing Active Directory and Entra ID user account management Diagnosing network issues and escalating with proper triage (ping, traceroute, command prompt) Analyzing potential phishing emails and supporting endpoint security workflows Tracking and documenting work in Jira or similar ticketing systems Required Skills 4+ years of IT support experience in a corporate or enterprise environment Strong proficiency with Windows 10/11, macOS, and Office 365 administration Experience with Active Directory and Entra ID (Azure AD) Hands‑on experience supporting Zoom, Slack, Salesforce, and Intune Solid workstation imaging, device provisioning, and asset management skills Excellent communication and customer service skills — this is a client‑facing role Ability to work independently, take ownership of issues, and elevate appropriately Nice to Have Background in financial services, MSP, or another regulated industry Experience with Carbon Black, Netskope, or similar MDR/content filtering tools Familiarity with on‑prem Exchange, SharePoint, and hybrid Azure environments Prior consulting or MSP experience Apple/macOS troubleshooting in an enterprise environment #J-18808-Ljbffr hatch I.T.
- ...fantastic opportunity for an experienced Desktop Support Analyst with our large law firm client.... ...devices. What You’ll Do: Field incoming help requests from end users via telephone and... ...SLAs are met by reviewing the Help Desk inbox and tickets. Escalate issues and collaborate...SuggestedWork at office1 day per week
SourcePro Search
San Francisco, CA1 day ago - ...Desktop Support Engineer Provides day-to-day onsite problem resolution for laptop, voice, print... ...work from and responds customer help tickets, walk-in or internal help requests... ...of 4 years related experience in a Help Desk support position Excellent customer service...SuggestedWork at officeLocal areaRemote work
My3Tech Inc
San Francisco, CA3 days ago - Farella Braun + Martel LLP in San Francisco is seeking a Desktop Analyst to support end-users by troubleshooting software and hardware issues. This role requires collaboration with the IT department and in-person work at least three days a week. The ideal candidate will...SuggestedWork at office3 days per week
- ...Desktop Support Analyst The Desktop Support Analyst is responsible for resolving all tier-2 support incidents and work orders, including those impacting or involving end-users on Windows and Mac environments. The Analyst's primary responsibility is to follow best practices...SuggestedFlexible hours
Software Technology Inc
San Francisco, CA3 days ago - Bayside in San Francisco is seeking an experienced IT manager to lead the HelpDesk and Desktop support team. The candidate will manage messaging and collaboration services, with a focus on cloud technologies like AWS and VOIP systems. The role requires 3+ years of IT management...Suggested
$30 per hour
Want to help us, help others? We’re hiring! GoFundMe is the world... ...for people to ask for help and support causes—for themselves and each... .... You’ll be the first line of desktop, MacOS, and AV support,... ...1 years of IT support or help‑desk experience, ideally with MacOS...Hourly payInternshipWork at officeRemote workFlexible hours3 days per week- ...leading consulting firm in San Francisco is seeking an experienced Desktop Support Analyst to provide technical phone support for a large law... ...issues with end-user devices, and updating the Help Desk knowledge base. The ideal candidate has at least three years...
- hatch I.T. is hiring a Desktop/Help Desk Support Consultant for a long-term onsite engagement in San Francisco at a high-profile financial services firm. This client-facing role involves providing Tier 1 & Tier 2 support for Windows and macOS users, managing AV setups,...
- The main duties that this person will be preforming: Manage the HelpDesk and Desktop support team Support messaging and collaboration needs for the company License and vendor management Asset management and distribution Responsibilities: Excellent interpersonal relation...Work at office
$30 - $40 per hour
...point of contact for technical support requests via ticketing system,... ...environment, including desktops, laptops, printers, and peripherals... ...AV equipment troubleshooting. Help with new hire onboarding, workstation... ...+ years of IT support or help desk experience (corporate or...Remote work- IT Help Desk Specialist Join an established organization dedicated to providing exceptional IT solutions and support. This is a great opportunity to grow your IT career and make a meaningful... ...as CompTIA A+ or Microsoft Certified Desktop Support Technician are a plus. A...Remote workFlexible hours
$34 - $40 per hour
...Summary : We are seeking a proactive and resourceful Associate IT Support Specialist for a dynamic, high-growth environment in San... ...: Minimum of 2 years of experience in IT support, help desk, desktop support, or technical support roles. Hands‑on troubleshooting...Hourly payFull timeContract workTemporary workWork at officeRemote workVisa sponsorshipMonday to Friday$84k - $100k
...resourceful, reliable, and motivated Desktop Engineer to help manage the technology needs of employees... ...Desktop Engineer will report to the Support Manager of Corporate IT and will work... ...on support tickets from the Jira Help Desk Ticketing System, updating the system...Full timeWork at officeLocal areaRemote workWork from homeMonday to FridayFlexible hoursShift work$89.92k - $104.88k
...visit Role Overview We are seeking an IT Support Analyst to join our dynamic IT department... ...adopted across the organization. You’ll help ensure employees can effectively and... ...Skills / Abilities 2+ years of experience in desktop or IT support roles within an enterprise...Full timeTemporary workWork at officeRemote workFlexible hours$75.1k - $112.6k
...core of what we do. Here, we’re not just supporting a law firm; we’re partnering with attorneys... ...by forward‑thinking peers. As the Sr. Desktop Support Analyst, you will be responsible... ...potential fulfillment by existing services, and help improve the user experience. What You’ll...Work experience placementWork at officeRemote work- ...Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician delivers first- and second-level technical support... ...issues via face to face interaction, telephone, or escalated help desk tickets. · Diagnose and resolve technical hardware and...Full timeWork experience placementWork at officeLocal areaRemote workAll shiftsShift workAfternoon shift
Ovation Workplace Services Inc.
South San Francisco, CAa month ago $120k - $130k
...-to-day leadership for our IT support function while delivering hands... ..., manage escalations, and help ensure a consistent, high-quality... ...escalation point for complex helpdesk, desktop, and end‑user support issues... ..., sit, stand, and crawl under desks. Talk, hear, and see within...For contractorsFlexible hours- ...Job Description Job Description IT Support Specialist Bank of the Orient is an... ...vendor as needed. 18. Daily review of help desk tickets, contact outsourced help desk vendor... ...in computer hardware and software, or desktop/customer service support. 3. Minimum 2...Work experience placementWeekend work
Bank of the Orient
Oakland, CA3 days ago $7.5k
...more. Voleon is looking for an End User Support Engineer to join our Corporate IT... ...point of contact for technical issues via help desk, chat, email, and in-person. Manage tickets... ...~2+ years in IT support, desktop support, or help desk roles ~ Proven experience...Work at officeLocal areaThe Voleon Group
Berkeley, CA6 hours ago- IT Support Technician (Contract) - San Francisco / South San Francisco We are seeking an experienced IT Support Technician for an ongoing... ...management Requirements 2-4 years of IT helpdesk or desktop support experience Strong knowledge of Windows 10/11, macOS, and...Ongoing contractContract workWork at officeRemote work
$70k - $75k
About The Role A Service Desk Engineer supports Business Wire employees by troubleshooting, diagnosing, and resolving problems related to computer... ...technical proficiency providing Microsoft and Mac desktop and network support Experience supporting common software products...Local areaRemote work- Lifelong Medical Care is seeking a Full-Time Desktop Support Analyst at LifeLong Herrick in Berkeley, CA. This role requires a minimum of 3 years in desktop support and involves providing customer service, managing technical support tickets, and troubleshooting network...Remote jobFull time
$25 per hour
...Overview CTG is looking for a team of Technical Support Service Desk Agents to support an important client for a short period... .... ~2-3 years previous IT work experience in Desktop Support or Level 1 IT Help Desk support required. ~ Prior Enterprise support experience...Work experience placementRemote workWork from home- ...Insight Global is looking for two Desktop Support Engineers to join the team with one of our financial services clients. One technician will work in the San Francisco office and another technician will work in the Menlo Park office. The San Francisco office has between...Contract workWork at office
Insight Global
San Francisco, CA6 hours ago $24 - $28 per hour
...Responsibilities include but are not limited to providing Desktop, Software and Network Support services remotely and on‑site. The role requires strong... ...based on business needs. This position reports to the Help Desk Manager. JOB DUTIES Provides excellent customer service...Hourly payFull timeWork experience placementRemote workShift work- ...Responsibilities include but are not limited to providing Desktop, Software, and Network Support services remotely and on-site. The role requires strong... ...based on business needs. This position reports to the Help Desk Manager. Job Duties Provides excellent customer...Remote work
- A leading staffing company is seeking two Desktop Support Engineers to work in their San Francisco and Menlo Park offices. The role involves supporting users in a financial services environment, handling Level 1 to Level 3 troubleshooting with Windows and Mac applications...Ongoing contractFull time
- Revel Staffing is looking for a full-time Desktop Support Technician in San Francisco, California. This role involves supporting and maintaining computer systems vital to healthcare operations, ensuring optimal performance of desktops and peripheral equipment. The qualified...Full time
- TechDigital Group in San Francisco is seeking an IT Desktop Support professional to provide on-site support for front-office users, including traders and portfolio managers. The ideal candidate will have 4 to 8 years of experience in desktop support within asset management...
- Goodwin is looking for a Sr. Desktop Support Analyst to deliver high-quality desktop, mobile device, and applications support. This role involves hands-on support for attorneys and professional staff, ensuring operational excellence while collaborating with IT teams. Candidates...Remote jobWork at office
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