Director, Customer Experience Strategy — Healthcare
UNAVAILABLE
Publicis Groupe in Chicago is seeking a Director, Customer Experience (CX) to lead the development of customer-centered strategies that connect insights to meaningful business outcomes across assigned accounts. This role provides functional leadership for Insights and Strategy, mentors talent, and collaborates with Planning, Analytics, Media, Data, Creative, and Client teams to deliver integrated CX solutions that drive measurable client success. #J-18808-Ljbffr UNAVAILABLE
- ...Overview Customer Success Manager, Digital Touch | Customer Success... .... Trusted by over 10,000 healthcare organizations around the... ...through innovative digital strategies. The Customer Success Manager... ...to drive scalable customer experiences across large account portfolios...SuggestedRemote work
$150k - $285k
Engagement Manager - Healthcare Strategy Get AI-powered advice on this job and more exclusive features. It starts with a passion for solving... ...about complex issues by leveraging expertise and experience Effectively communicate conclusions directly to clients through...Suggested- PHM, a leading health media agency within Publicis Groupe in the US, seeks a Director, Customer Experience to lead insights-driven strategy across accounts. You will mentor strategists, partner with cross-functional teams, and deliver integrated CX programs that connect...Suggested
$61.3k - $122.7k
Abbott is a global healthcare leader that helps people live more fully at all... ...company’s reputation while delivering customer-first, meaningful brand experiences. This role actively responds to... ...continuously improve engagement strategies Required Qualifications :...SuggestedImmediate startWeekend work- About The Team The Customer Experience team serves as a foundational operations pillar... ...The Role DoorDash is looking for a Director of Customer Experience Strategy & Operations to define and scale... ...and perks including premium healthcare, wellness expense reimbursement,...SuggestedHourly payWork at officeLocal areaRemote workFlexible hours
$60k - $100k
...medicine and advancing the healthcare industry? Recent advancements... ...right time. As the Manager, Customer Success, you will lead and mentor... ...based on qualifications and experience. Responsibilities Lead a... ...team performance, adapting strategies and coaching methods to continuously...- Key Account Director Remote US / Chicago-base preferred... ...(CDaaS), helps healthcare and life sciences industry... ...Ideal/Nice to Have: Experience leveraging real‑world... ...or commercial strategies Strength in identifying... ...toward improving the customer experience 8+ years...Remote work
$128k - $252.5k
Position Summary Our Deloitte Customer team empowers organizations to build deeper... ...with customers through innovative strategies, advanced analytics, Generative AI, transformative... ...design. We can enhance customer experiences and drive sustained growth and customer...Local area$99.4k - $186.3k
To get the best candidate experience, please consider applying for a maximum of 3 roles within... ...AI CRM, where humans with agents drive customer success together. Here, ambition meets... ...customers through cloud modernization strategies is a plus.Preferred...Full timeWork at officeFlexible hours3 days per week$135.3k - $161.55k
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the... ...Design, implement, and iterate on engagement strategies and playbooks that can scale across...Work at officeLocal areaWork from homeFlexible hours3 days per week- ...DescriptionNexthink is the leader in digital employee experience management software. The company... ..., Nexthink enables its more than 1,500 customers to provide better digital experiences to... ...Renewal Targets: Align on account strategy with the broader account team and work to...Work at officeImmediate startRemote workWorldwideFlexible hours
$100k - $110k
...opening on the team today, we experience steady growth in this... ...driven to accelerate our impact.Healthcare benefits are complex, underutilized... ...’ health and wellness strategies into the HealthJoy Benefits... ...role is a key member of the Customer Success team making that happen...Temporary workWork at officeLocal areaImmediate startRemote work- ...Enablement Manager drives the success of our Customer success teams and how they interact... ...goals and deliver exceptional customer experiences.What You'll DoBusiness Planning:... ...data and metrics to develop enablement strategies and Customer Success playbooks.Tailored...H1bRemote workVisa sponsorship
$104.33k - $139.1k
...ChallengeWe are looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act... ...s industry and Trust management strategy to help customer utilize the... .... This includes comprehensive healthcare coverage, flexible PTO, equity RSUs...Work experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per week$98.5k - $172.7k
...Philadelphia, Kennesaw)OVERVIEWThe Customer Success Manager, User... ...users and key stakeholders at healthcare organizations contribute to... ...& community strategyOwn the strategy and execution of affinity... ....Ensure consistent customer experience across engagement channels and...Full timeTraineeshipWork at office$156.1k - $223k
...development programs, we are pioneering new healthcare solutions for diseases with high unmet... ...efforts to foster a high-quality customer experience through effective account management, contract execution and pull-through strategies. The position also focuses on defining...Contract workWork at officeWork from homeWorldwideWeekend work$70k - $85k
...Job Description Job Description Customer Success Manager Location: Remote (required... ...UT,VT) Qualifications: ~3+ years of experience in Customer Success, Account Management,... ..., Product, Voice of the Customer, and Strategy teams to continue to enhance the...Ongoing contractLive inRemote workFlexible hours$110k - $120k
...commerce. About the Role: The Senior Customer Success Manager I brings wide-ranging,... ...apply sophisticated client management strategies to drive successful outcomes in a... ...oversight. Own the end-to-end customer experience for a portfolio of enterprise accounts,...Immediate startRemote workWorldwideFlexible hoursShift work$34.25 - $38.7 per hour
...grow revenue, increase traffic, and boost customer engagement through innovative financial... ...diners to fantastic restaurant experiences, leveraging advanced technology and data... ...guiding clients through product features and strategies to maximize the benefits they receive...Hourly payFull timeTemporary workWork at officeLocal areaFlexible hours3 days per week$90k - $115k
...efficiently and collaboratively every day. With customers in 40 countries, we have grown into a... ...into roadmap conversations and revenue strategy. Commercial Ownership & Growth... ...Education teams to ensure seamless customer experience across the lifecycle. Translate...Temporary workWork from homeFlexible hours$100k
...Interior and exterior, remodeling and new custom home construction, is seeking a Customer... ...customer health to identify risks and strategies for retention, identify upsell/cross-sell... ...technicians.Customer Success Platform Experience: Schedule service activities and follow...Full timeTemporary work$120k - $180k
...Circadia Health is a growth-stage healthcare AI company on a mission to... ...We're looking for a Senior Customer Success Manager who thinks... ...challenges, design adoption strategies, and drive measurable... ...Qualifications ~4+ years of experience in management consulting, strategic...Full timeImmediate start- ...Health’s (HAH) mission is to transform healthcare for the most vulnerable - particularly... ...service our participants. Education and Experience: High School Diploma or GED equivalent... ...preferred. Minimum five (5) years’ customer service or related experience required....Daily paidTemporary workWork at officeRemote workFlexible hoursShift workWeekend workAfternoon shift
- ...decades of aged caregiving and healthcare expertise, combined with the lived experiences of being daughters, mothers, wives... ...them age‑in‑place. As the Customer Service Operations Manager, you’... ...workflows. You will: Lead Operational Strategy: Develop and implement...
- ...AI, engineering innovation and IoT. Our customers include the world's leading public cloud... ...locations around the world, to align on strategy and execution. The company is founder... ...this role to enhance the overall customer experience. Your key responsibility will be to...Work at officeLocal areaRemote workWork from homeWorldwideFlexible hours
- ...Opportunity Client success is at the core of our growth strategy. As we continue to expand, we are building a high-impact... ...a trusted advisor to clients and a product expert, shaping customer experience, influencing product direction, and driving revenue growth....Work at officeImmediate startRemote work
- ...Our drive to transform healthcare is informed by our... .... Embrace innovation. Experience . Role Summary Real Chemistry... ...for an Account Director to join our growing Media... ...relationships spanning strategy, creative, paid... ...Client Relationship & Full Customer Experience Orchestration...Work experience placementWork at officeLocal areaRemote workShift work2 days per week
- ...Customer Success at Privy is about helping ecommerce brands unlock growth. We partner with thousands of merchants to maximize the value they get from email, SMS, and onsite experiences through thoughtful strategy, technical expertise, and strong relationships. We're looking...Full timeRemote work
$50 - $54 per hour
...Overview Senior Customer Success Manager (Contract) – Remote (Hybrid) Team: Search & Discovery... ...pay will be based on your skills and experience — talk with your recruiter to learn... ...mutual success plans, engagement strategies and frameworks for measurable impact. You...Hourly payContract workWork experience placementRemote work$120k - $130k
...Customer Success Manager MARKT-PILOT is a high-growth SaaS company helping industrial... ...margins, and deliver a better customer experience. We are looking for a Customer... ...identify churn risks and develop mitigation strategies Act early and decisively to ensure long...Work at officeFlexible hours
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