Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Director, Customer Experience Strategy — Healthcare

UNAVAILABLE

Publicis Groupe in Chicago is seeking a Director, Customer Experience (CX) to lead the development of customer-centered strategies that connect insights to meaningful business outcomes across assigned accounts. This role provides functional leadership for Insights and Strategy, mentors talent, and collaborates with Planning, Analytics, Media, Data, Creative, and Client teams to deliver integrated CX solutions that drive measurable client success. #J-18808-Ljbffr UNAVAILABLE

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Director, Customer Experience Strategy — Healthcare in Chicago, IL vacancy
  •  ...Overview Customer Success Manager, Digital Touch | Customer Success...  .... Trusted by over 10,000 healthcare organizations around the...  ...through innovative digital strategies. The Customer Success Manager...  ...to drive scalable customer experiences across large account portfolios... 
    Suggested
    Remote work

    RLDatix North America

    Chicago, IL
    5 days ago
  • $150k - $285k

    Engagement Manager - Healthcare Strategy Get AI-powered advice on this job and more exclusive features. It starts with a passion for solving...  ...about complex issues by leveraging expertise and experience Effectively communicate conclusions directly to clients through... 
    Suggested

    Armitage Advisors

    Chicago, IL
    2 days ago
  • PHM, a leading health media agency within Publicis Groupe in the US, seeks a Director, Customer Experience to lead insights-driven strategy across accounts. You will mentor strategists, partner with cross-functional teams, and deliver integrated CX programs that connect... 
    Suggested

    Publicis Groupe

    Chicago, IL
    1 day ago
  • $61.3k - $122.7k

    Abbott is a global healthcare leader that helps people live more fully at all...  ...company’s reputation while delivering customer-first, meaningful brand experiences. This role actively responds to...  ...continuously improve engagement strategies Required Qualifications :... 
    Suggested
    Immediate start
    Weekend work

    Abbott

    Chicago, IL
    1 day ago
  • About The Team The Customer Experience team serves as a foundational operations pillar...  ...The Role DoorDash is looking for a Director of Customer Experience Strategy & Operations to define and scale...  ...and perks including premium healthcare, wellness expense reimbursement,... 
    Suggested
    Hourly pay
    Work at office
    Local area
    Remote work
    Flexible hours

    DoorDash

    Chicago, IL
    2 days ago
  • $60k - $100k

     ...medicine and advancing the healthcare industry? Recent advancements...  ...right time. As the Manager, Customer Success, you will lead and mentor...  ...based on qualifications and experience. Responsibilities Lead a...  ...team performance, adapting strategies and coaching methods to continuously... 

    Tempus AI, Inc.

    Chicago, IL
    4 days ago
  • Key Account Director Remote US / Chicago-base preferred...  ...(CDaaS), helps healthcare and life sciences industry...  ...Ideal/Nice to Have: Experience leveraging real‑world...  ...or commercial strategies Strength in identifying...  ...toward improving the customer experience 8+ years... 
    Remote work

    Caresyntax Inc

    Chicago, IL
    4 days ago
  • $128k - $252.5k

    Position Summary Our Deloitte Customer team empowers organizations to build deeper...  ...with customers through innovative strategies, advanced analytics, Generative AI, transformative...  ...design. We can enhance customer experiences and drive sustained growth and customer... 
    Local area

    Deloitte

    Chicago, IL
    5 days ago
  • $99.4k - $186.3k

    To get the best candidate experience, please consider applying for a maximum of 3 roles within...  ...AI CRM, where humans with agents drive customer success together. Here, ambition meets...  ...customers through cloud modernization strategies is a plus.Preferred... 
    Full time
    Work at office
    Flexible hours
    3 days per week

    Salesforce

    Chicago, IL
    4 days ago
  • $135.3k - $161.55k

    Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the...  ...Design, implement, and iterate on engagement strategies and playbooks that can scale across... 
    Work at office
    Local area
    Work from home
    Flexible hours
    3 days per week

    Intercom

    Chicago, IL
    5 days ago
  •  ...DescriptionNexthink is the leader in digital employee experience management software. The company...  ..., Nexthink enables its more than 1,500 customers to provide better digital experiences to...  ...Renewal Targets: Align on account strategy with the broader account team and work to... 
    Work at office
    Immediate start
    Remote work
    Worldwide
    Flexible hours

    Nexthink

    Chicago, IL
    3 days ago
  • $100k - $110k

     ...opening on the team today, we experience steady growth in this...  ...driven to accelerate our impact.Healthcare benefits are complex, underutilized...  ...’ health and wellness strategies into the HealthJoy Benefits...  ...role is a key member of the Customer Success team making that happen... 
    Temporary work
    Work at office
    Local area
    Immediate start
    Remote work

    HealthJoy

    Chicago, IL
    4 days ago
  •  ...Enablement Manager drives the success of our Customer success teams and how they interact...  ...goals and deliver exceptional customer experiences.What You'll DoBusiness Planning:...  ...data and metrics to develop enablement strategies and Customer Success playbooks.Tailored... 
    H1b
    Remote work
    Visa sponsorship

    DISCO

    Chicago, IL
    2 days ago
  • $104.33k - $139.1k

     ...ChallengeWe are looking for a  Senior Customer Success Manager to join our Customer Experience team. In this role, you will act...  ...s industry and Trust management strategy to help customer utilize the...  .... This includes comprehensive healthcare coverage, flexible PTO, equity RSUs... 
    Work experience placement
    Work at office
    Local area
    Worldwide
    Flexible hours
    3 days per week
    1 day per week

    OneTrust

    Chicago, IL
    2 days ago
  • $98.5k - $172.7k

     ...Philadelphia, Kennesaw)OVERVIEWThe Customer Success Manager, User...  ...users and key stakeholders at healthcare organizations contribute to...  ...& community strategyOwn the strategy and execution of affinity...  ....Ensure consistent customer experience across engagement channels and... 
    Full time
    Traineeship
    Work at office

    Wolters Kluwer

    Chicago, IL
    4 days ago
  • $156.1k - $223k

     ...development programs, we are pioneering new healthcare solutions for diseases with high unmet...  ...efforts to foster a high-quality customer experience through effective account management, contract execution and pull-through strategies. The position also focuses on defining... 
    Contract work
    Work at office
    Work from home
    Worldwide
    Weekend work

    Astellas Pharma

    Chicago, IL
    4 days ago
  • $70k - $85k

     ...Job Description Job Description Customer Success Manager Location: Remote (required...  ...UT,VT) Qualifications: ~3+ years of experience in Customer Success, Account Management,...  ..., Product, Voice of the Customer, and Strategy teams to continue to enhance the... 
    Ongoing contract
    Live in
    Remote work
    Flexible hours

    Melio

    Chicago, IL
    19 days ago
  • $110k - $120k

     ...commerce. About the Role: The Senior Customer Success Manager I brings wide-ranging,...  ...apply sophisticated client management strategies to drive successful outcomes in a...  ...oversight. Own the end-to-end customer experience for a portfolio of enterprise accounts,... 
    Immediate start
    Remote work
    Worldwide
    Flexible hours
    Shift work

    Pacvue

    Chicago, IL
    14 days ago
  • $34.25 - $38.7 per hour

     ...grow revenue, increase traffic, and boost customer engagement through innovative financial...  ...diners to fantastic restaurant experiences, leveraging advanced technology and data...  ...guiding clients through product features and strategies to maximize the benefits they receive... 
    Hourly pay
    Full time
    Temporary work
    Work at office
    Local area
    Flexible hours
    3 days per week

    Rewards Network

    Chicago, IL
    5 days ago
  • $90k - $115k

     ...efficiently and collaboratively every day. With customers in 40 countries, we have grown into a...  ...into roadmap conversations and revenue strategy. Commercial Ownership & Growth...  ...Education teams to ensure seamless customer experience across the lifecycle. Translate... 
    Temporary work
    Work from home
    Flexible hours

    Karbon

    Chicago, IL
    9 days ago
  • $100k

     ...Interior and exterior, remodeling and new custom home construction, is seeking a Customer...  ...customer health to identify risks and strategies for retention, identify upsell/cross-sell...  ...technicians.Customer Success Platform Experience: Schedule service activities and follow... 
    Full time
    Temporary work

    Airoom Companies, LLC

    Lincolnwood, IL
    18 days ago
  • $120k - $180k

     ...Circadia Health is a growth-stage healthcare AI company on a mission to...  ...We're looking for a Senior Customer Success Manager who thinks...  ...challenges, design adoption strategies, and drive measurable...  ...Qualifications ~4+ years of experience in management consulting, strategic... 
    Full time
    Immediate start

    Circadia Health

    Chicago, IL
    15 days ago
  •  ...Health’s (HAH) mission is to transform healthcare for the most vulnerable - particularly...  ...service our participants. Education and Experience: High School Diploma or GED equivalent...  ...preferred. Minimum five (5) years’ customer service or related experience required.... 
    Daily paid
    Temporary work
    Work at office
    Remote work
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Heartland Alliance Health

    Chicago, IL
    5 days ago
  •  ...decades of aged caregiving and healthcare expertise, combined with the lived experiences of being daughters, mothers, wives...  ...them age‑in‑place. As the Customer Service Operations Manager, you’...  ...workflows. You will: Lead Operational Strategy: Develop and implement... 

    MissionHires

    Chicago, IL
    2 days ago
  •  ...AI, engineering innovation and IoT. Our customers include the world's leading public cloud...  ...locations around the world, to align on strategy and execution. The company is founder...  ...this role to enhance the overall customer experience. Your key responsibility will be to... 
    Work at office
    Local area
    Remote work
    Work from home
    Worldwide
    Flexible hours

    Canonical

    Chicago, IL
    a month ago
  •  ...Opportunity Client success is at the core of our growth strategy. As we continue to expand, we are building a high-impact...  ...a trusted advisor to clients and a product expert, shaping customer experience, influencing product direction, and driving revenue growth.... 
    Work at office
    Immediate start
    Remote work

    RB Global Inc.

    Westchester, IL
    1 day ago
  •  ...Our drive to transform healthcare is informed by our...  .... Embrace innovation. Experience . Role Summary Real Chemistry...  ...for an Account Director to join our growing Media...  ...relationships spanning strategy, creative, paid...  ...Client Relationship & Full Customer Experience Orchestration... 
    Work experience placement
    Work at office
    Local area
    Remote work
    Shift work
    2 days per week

    Real Chemistry

    Chicago, IL
    4 days ago
  •  ...Customer Success at Privy is about helping ecommerce brands unlock growth. We partner with thousands of merchants to maximize the value they get from email, SMS, and onsite experiences through thoughtful strategy, technical expertise, and strong relationships. We're looking... 
    Full time
    Remote work

    Privy

    Chicago, IL
    14 days ago
  • $50 - $54 per hour

     ...Overview Senior Customer Success Manager (Contract) – Remote (Hybrid) Team: Search & Discovery...  ...pay will be based on your skills and experience — talk with your recruiter to learn...  ...mutual success plans, engagement strategies and frameworks for measurable impact. You... 
    Hourly pay
    Contract work
    Work experience placement
    Remote work

    Cypress HCM

    Chicago, IL
    2 days ago
  • $120k - $130k

     ...Customer Success Manager MARKT-PILOT is a high-growth SaaS company helping industrial...  ...margins, and deliver a better customer experience. We are looking for a Customer...  ...identify churn risks and develop mitigation strategies Act early and decisively to ensure long... 
    Work at office
    Flexible hours

    MARKT-PILOT GmbH

    Chicago, IL
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director, Customer Experience Strategy — Healthcare. Be the first to apply!