Operations Manager - (#70)

Operations Manager

Sunstates Security has an immediate opening for a talented and motivated Operations Manager to help lead our Austin, TX region. Our Operations Manager is responsible for the daily functioning of a portfolio of contract sites including operations, customer service, personnel management, security & safety in accordance with Sunstates objectives.

This position offers a compensation package worth up to $90,000*. Full compensation package includes:

• Annual base salary
• Monthly vehicle allowance - paid monthly - plus mileage (paid at current IRS rate)
• Annual performance-based bonus potential (10% of base salary)
• Full medical, dental & vision insurance coverage

Additional benefits include free life insurance coverage, a 401k plan with company match, generous PTO allowance, tuition assistance, and more!

The Operations Manager will assist in the administration of the region by:

• Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.
• Supervising other line managers including but not limited to Site Managers and Site Supervisors.
• Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork.
• Training subordinate supervisors on software systems, procedural guidelines, and Company policies, and enforcing consistency in policy practice.
• Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
• Carrying out site assist visits and audits in accordance with the Quality Assurance program.
• Coordinating with the Regional Manager and Senior Vice President of Operations to establish regional goals and objectives and communicate these with branch staff.
• Working with sales and marketing to identify and develop new business opportunities.

The requirements for the Operations Manager include:

• Bachelor's degree from a four (4) year college or university is preferred.
• 3 or more years of related management and leadership in the security industry, law enforcement, or military.
• Current Level III or Level IV Texas Security License.
• Excellent organizational, leadership, communication, and time management skills.
• Ability to work independently with strong portfolio management skills.
• Computer proficiency with MS Office products.
• Valid driver's license and good driving record.
• Ability to travel and regularly visit all site locations in Austin and the surrounding area.
• Flexibility to be on call as needed during all shifts.
• May perform other duties as assigned by Management and in coordination with the Regional Manager.

Education Requirements (All)

Bachelor's Degree from 4 year college/university Associates Degree

Certification Requirements (All)

Level III Texas Security License Level IV Texas Security License

Additional Information / Benefits

The Sunstates customizable benefits package includes the following minimum components:

• Affordable Care Act compliant Medical Benefits Program
• Dental Insurance Program
• Free Life Insurance
• Disability Insurance
• Paid Time Off & Bereavement Leave
• Paid Holidays
• Direct Deposit or Pay Cards
• Employee Incentives
• Referral Bonuses
• Employee of the Month Award
• Education Reimbursement
• Service Awards
• Employee Involvement Initiatives
• Management Mentoring and Support
• Career Advancement
• 401K program

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!