Product Engineer

Job Title: Product Engineer Location: Elma, NY Employment Type: Temp (6 months) Industry: Aerospace and Defense Compensation: $40.00 - $50.00/hr. Schedule: 40 hours/week - 1st shift About the Opportunity We are seeking a detail-oriented Customer Services Specialist to help support a large-scale IT documentation and workflow transformation initiative. In this role, you’ll focus on backlog management, data validation, ticket administration, and operational support activities that ensure business continuity and smooth system integration during a critical transition period. Why You’ll Love Working Here Supportive, team-driven culture that values collaboration, transparency, and accountability. Opportunity to grow your career with a global workforce solutions leader serving multiple industries. People-first environment that encourages employees to bring their authentic selves to work. Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates. Why This Opportunity is Exciting This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally. About Acara Solutions Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide. What You’ll Do Monitor, manage, and resolve service notifications, work queues, and backlog items requiring manual intervention. Validate, reconcile, and maintain data accuracy across multiple systems during migration and integration activities. Review tickets, documentation, and service records to ensure completeness, accuracy, and compliance with established processes. Support workflow administration, issue escalation tracking, ticket routing, and operational stabilization efforts during hypercare periods. Perform administrative cleanup, documentation updates, and reporting activities to ensure service continuity and efficient operations. Job Requirements What You’ll Bring Bachelor's Degree in Electrical Engineering. 5+ years of experience with Microsoft Excel, Word, PowerPoint, Outlook, Teamcenter. 5+ years of experience in an electronics assembly and test environment. What Sets You Apart Electronics knowledge from the product level down to the circuit and component levels - circuit analysis and troubleshooting. Knowledge of electronics test and measurement equipment. Knowledge of printed circuit board assembly processes. Have self-starting instincts, solid analytical skills, and a strong sense of ownership for responsible products. Have strong communication skills and the ability to collaborate at all levels of an organization, including working with technicians, customers or suppliers/sub-contract suppliers. Experience in the aerospace or other regulated industry. General knowledge in the areas of Root Cause / Corrective Action, LEAN, Project. Planning, Product line transfers and Data Acquisition and Analysis. Knowledge of quality and production related standards such as ISO 9001 or AS9100, IPC-A-610 and J-STD-001. Analytical and critical thinking skills Electronics knowledge to circuit and component level. Electronics test and measurement equipment. Self-starter. Additional Information Upon offer of employment, the individual will be subject to a background check. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. #J-18808-Ljbffr