Lifecycle Marketing Manager

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. As a Lifecycle Marketing Manager you’ll drive the way we connect with customers to drive engagement across our products, connecting the right user to the right action. You will be focused on informing and implementing a strategic growth roadmap that introduces users to the right products and drives engagement across the entire user journey across onboarding, product adoption, engagement and retention. You’ll work closely with teams across product, marketing,, creative and data science to build campaigns, experiments and messaging that increase engagement with our products and services. You have a passion for applying a quantitative approach to prioritization and creative problem solving. You look to marketing technology and data as your competitive advantage. At your core, you are results oriented and thrive in a fast-paced environment. You’ll be supported by an incredible group of engineers, analysts, content strategists, brand marketers, and product innovators to reach our common goal - to help democratize our financial system. This role is based in our Menlo Park, CA and New York City, NY office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Own the strategy of lifecycle journeys and campaigns for your product areas: identifying, sizing and prioritizing the opportunities that can result in higher customer engagement. Collaborate with product marketing product, design, data science and content teams to develop personalized and compelling customer journeys Use customer segmentation and data analysis to find opportunities for targeted messaging and personalized experiences Generate hypotheses driven by data to improving marketing performance, design and implement A/B tests, and apply knowledge of basic statistics (e.g. sample size, significance) to separate signal from noise Drive the creative development & iteration pipeline applying takeaways from your A/B What you bring Bachelor’s degree from an accredited college or university 5 + years of growth marketing experience in consumer financial services or equivalent experience in a data-driven field Analytical approach and experience with related tools/concepts: Excel, A/B testing, relational databases Results oriented approach - with the humility, drive, and creativity to get it done Experience with marketing strategy, including opportunity assessment, customer segmentation and message testing Familiarity with SQL and / or HTML a plus In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $136,000 - $160,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $120,000 - $141,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $106,000 - $125,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review thePrivacy Policy for your country of application. Apply for this job * indicates a required field First Name * Last Name * Email * Phone Country Phone Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile How did you hear about this job? Have you used Robinhood? Have you ever worked for Robinhood as an employee, intern or contractor? Note that providing false or misleading information may result in disqualification from the hiring process. * Select... What gender pronouns do you prefer? Select... 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If you answered "Yes" to the above question, please provide additional information here: Robinhood adheres to applicable laws and regulations in relation to government officials given inherent bribery and/or corruption risk. A government official is any person that performs a public function on any level or acts in any official capacity on behalf of a government or government owned entity.a) Do you currently hold or have you held, within the last 5 years, a position as a government official?b) Have you been referred or recommended for this position by a government official?c) Are you related to or have a close personal relationship with a government official? * Select... If you answered "Yes" to the above question, please provide additional information here: Have you developed lifecycle/CRM marketing strategy (not just executed campaigns)? Select... If you answered "Yes" to the above question, please provide additional information here: Do you have direct Growth / Lifecycle Marketing experience in consumer financial services or a highly regulated industry? Select... If you answered "Yes" to the above question, please provide additional information here: Equal Employment Opportunity Information At Robinhood, we care deeply about diverse representation in our workforce as it supports our mission to democratize finance for all. In support of this goal, we encourage applicants to voluntarily identify demographic information. This information helps us to continue building a more inclusive workplace and to ensure effective recruiting programs that are inclusive of individuals across all backgrounds. Self-identifying in this section is completely voluntary and if you choose not to provide any information, please select the “I don't wish to answer” option under that question. Whatever your decision, data that you provide in this section will not be considered in the hiring process or thereafter. Individuals seeking employment at Robinhood are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, marital status, ancestry, physical or mental disability, neurodivergence, veteran status, gender identity or expression, or any other characteristic protected by law. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity recordkeeping, reporting, and other legal requirements, and to be used in our efforts to recruit a diverse workforce. Any information that you do provide will be recorded and maintained in a confidential manner. For more information on EEOC definitions, please reference this document . What is your gender identity? * Select... What is your race or ethnicity? * Select... 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