Operations Analyst

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 609 locations and has about 9,700 employees in North America as of March 31, 2026. Job Purpose The Operations Analyst supports Herc Rentals' branch and field operations through operational reporting, system support, data management, testing, and process improvement. Working closely with Branch Managers, District Managers, Regional leadership, Fleet, Accounting, and other corporate departments, this role helps maintain critical operational data, supports enterprise systems, and delivers timely solutions to both recurring and ad hoc business needs. Reporting Reporting within the Operations department, the Operations Analyst serves as a trusted resource for operational support, reporting, data governance, and system enhancements. This role is ideal for a highly analytical, detail-oriented professional who thrives in a fast-paced environment, manages competing priorities effectively, and is passionate about supporting field operations through data-driven solutions. What You Will Do Operational Data Management, Reporting & Governance Maintain the Cat Class hierarchy by partnering with Fleet, Accounting, and other departments to ensure data accuracy, consistency, and governance. Develop, maintain, and distribute operational reports used by leadership and key business stakeholders. Support recurring and ad hoc reporting requests through data analysis and SQL-based research. Identify trends, discrepancies, and opportunities for operational improvement. Operational Support & Process Improvement Serve as the SME for re-rent operations, providing process support, issue resolution, and continuous improvement recommendations. Support Salesforce initiatives through reporting, communication, training, and operational guidance. Support user acceptance testing (UAT), validations, and implementation readiness activities in RentalMan and other boundary applications. Investigate and assist with system-related issues and support requests from field and corporate teams. Requirements Bachelor's degree in Business Administration, Business Management, Operations, or a related field. Two or more years of experience in equipment rental, construction, fleet operations, business operations, or a related industry preferred. Experience with SQL and data analysis preferred. Familiarity with RentalMan, Salesforce, or other enterprise systems. Experience supporting process improvement initiatives. Skills Strong proficiency in Microsoft Excel (x‑lookup, pivot tables). Ability to manage multiple priorities in a fast‑paced environment. Ability to work independently while collaborating effectively across teams. High attention to detail and commitment to data accuracy. Strong analytical and problem‑solving abilities. Excellent organization and time‑management skills. Ability to quickly learn new systems and processes. Customer‑focused mindset with a passion for supporting operations. Strong follow‑through and responsiveness. Pay Range Pay Range: $60,000 - $65,000 Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role. Herc Rentals values its employees and provides excellent compensation and benefits packages. Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors. #J-18808-Ljbffr