Food Server

Food Server

The Food Server is responsible for ensuring that all guests are provided with a memorable dining experience. Each team member ensures that the outlet is clean and organized and the restaurant is ready on time every day to ensure that every guest is well taken care of in a fine dining environment. They are to follow instructions from our events leadership to ensure each guest is taken care of during their event.

Essential duties and responsibilities include taking orders from patrons and returning these orders in a timely manner. Keeping the area in a clean and orderly manner. Performing responsible alcohol service with regards to patron limitations and passing any/all responsible alcohol service training, if needed. Carrying serving trays full of dinner plates. Ensuring the safety and security of employees and guests. Other duties as assigned.

Required skills and abilities include maintaining interpersonal working relationships among all personnel. Oral and written communication skills. Willingness to work flexible hours and handle high-pressure situations. Available to work when needed, including weekends, holidays, and nights. Adheres to all Standard Operating Procedures (SOPs). Cleans and polishes tableware of spots, and pre-buses. Delivers and dispenses items ordered by guests, serves beverages, food and non-food items via tray service. Guest banking all dining room checks. Uses Point of Sale equipment to enter orders for kitchen personnel. Uses equipment such as coffee brewers, iced tea makers, juice, soda, and milk dispensers. Must bus tables in a timely manner to accommodate new business. It is a role model for the company and responds to questions positively. Must work with communication devices such as telephones and policy systems. Maintains confidentiality and security of relevant information. Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority. All internal and external guests must be treated in a manner to ensure complete satisfaction. Always strive to exceed our guests' expectations. Ability to work effectively with others. Ability to work in a fast-paced environment. Oral and written communication skills. Willingness to work flexible hours and handle high pressure situations in an interruptive environment. Available to work when needed, including weekends, holidays, and nights. Other duties as assigned.

Education and experience must include a high school diploma or equivalent. Fine dining experience, preferably in a high-volume casino steakhouse is preferred. Knowledge of wines, alcohol and basic food knowledge is preferred. 6 months prior work experience is preferred. Able to obtain and maintain a valid Kentucky gaming/racing license.

Physical requirements and working conditions include sitting or standing; walking; using hands to finger, reach, handle, or feel objects, tools, or controls; reaching with hands and arms; climbing or balancing; stooping, kneeling, crouching, or crawling; and talking or hearing. The employee may also be required to lift, push, and pull up to 50lbs. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulation throughout the assigned areas, including the smoking area, actively observing players and functioning of machines. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.