Product Owner (Remote)

Job Summary The Product Owner works closely with their software development team and business stakeholders to support the planning, prioritization, and execution of software development projects. The Product Owner is responsible for maintaining product backlogs, gathering requirements, and ensuring alignment with business objectives. This role emphasizes learning and growth, enabling the PO to develop a strong understanding of product development processes, team dynamics, and the impact of their software domain on the broader business. The PO for this role will work directly with the CMS (Customer Management Service) development team. The CMS is the backend service that stores all customer data and related logic and serves up that data to our internal tools and customer-facing pages. Responsibilities Own and maintain the CMS (Customer Management Service) backlog in Azure DevOps (ADO), developing a foundational understanding of all active work items. Interpret stakeholder and organizational needs, translating them into concise work items for the development team (bugs, PBIs, features, and research spikes). Understands and can explain the ‘what’ and ‘why’ behind work items to participate in refinement and sizing during team discussions. Actively takes steps to improve product knowledge by seeking insights into how the business utilizes and integrates its systems. Develop a strong working relationship with technical-BA and dev team to close any gaps on the technical side. Collaborate with team members to prioritize and organize the backlog for transparency and timely completion of valuable work items. Support the development of a product roadmap by contributing to priority-setting and vision discussions. Testing completed items to ensure quality and compliance with Acceptance Criteria and assist in coordinating smooth releases with stakeholders. Troubleshooting for bugs and respond to inquiries from stakeholders, escalating when necessary. Attend daily and weekly development meetings, adhering to the team’s working agreement and contributing constructively. #J-18808-Ljbffr