Inside Sales Representative

About Qualitrol International Qualitrol International is a global automation parts reseller and repair facility. We service customers worldwide, providing excellent customer and sales support. Our repair division is home to expert technicians that are ready to serve your needs any day or time of the week. Acquired by CIMTEC Automation as their repair division, Qualitrol International has come full circle to becoming the #1 repair facility for GE's 90-70, Rx7i's and 90-30's. We are recognized globally for our expert robotic, HMI, and Drive repairs. Qualitrol is focused on giving our customers excellent service, to manufacturers around the world. Responsibilities Generate sales of all company products and services to customers contacting the company by phone, email, or chat services. Provide exceptional phone support for customer inquiries, including offering pricing, product availability, order status, and comprehensive information about the company’s services. Prepare and generate customer quotes, and efficiently enter product orders into the system. Prepare and generate customer service quotes, and efficiently enter product orders into the system as well as sending out Return Authorization forms. Develop and maintain strong and lasting customer relationships through regular follow-up via phone and email. Collaborate closely with the customer support and order fulfillment teams to ensure seamless service delivery. Actively participate in regularly scheduled company and team meetings. Be adaptable and willing to take on other responsibilities as assigned by the management team. Source new sales opportunities by effectively following up on inbound leads and initiating outbound cold calls and emails. Qualify potential opportunities and route them to the appropriate sales executives for further development and closure. Work diligently to meet and exceed quarterly sales quotas, ultimately contributing to the company's growth and success. Utilize, update and maintain company SalesForce and P21 systems. Qualifications Proven experience in inside sales, customer support, or a related field. Exceptional communication skills, both verbal and written. Strong ability to build and nurture customer relationships. Goal-oriented, with a track record of meeting or exceeding sales targets. Proficient in using CRM software and other sales-related tools. Highly organized, detail-oriented, and able to manage multiple tasks effectively. Self-motivated, proactive, and a team player. Ability to adapt to a fast-paced and dynamic work environment. Excellent problem-solving skills and a customer-centric mindset. About Flow Control Group and Benefits Qualitrol operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company focused on technically oriented products and services for flow control, fluid handling, process, industrial automation, and life sciences with locations throughout North America. FCG connects over 3,000 suppliers, 15,000 customers, 90 brand companies, and about 1,700 employees, supporting the movement of mission-critical components to diverse end markets. Benefits and Career Growth We offer an attractive benefits package including Medical, Dental, and Vision insurance, 401(k) with company matching, paid time off and holidays, parental leave, and other programs. FCG University provides access to over 80,000 courses for training and development. We are committed to your professional growth with a network of brands across North America and opportunities for advancement. Equal Opportunity Flow Control Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or other legally protected characteristics. Job Details Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development Industries: Industrial Machinery Manufacturing #J-18808-Ljbffr Qualitrol International