Vice President of Operations

The Vice President of Operations (VP of Ops) is a senior operations leader responsible for overseeing project execution and operational performance within an assigned Business Unit. Reporting to and partnering closely with the Business Unit Leader (BUL), this role ensures projects are delivered safely, on time, within budget, and in alignment to the highest quality standards while driving operational efficiency and profitability. The VP of Ops will provide leadership across multiple projects, focusing on operational consistency, risk management, team development, and client satisfaction.


The VP of Ops supports Business Unit profitability and growth while aligning execution with enterprise-wide processes and best practices.


CWC Leadership Competencies:

• Visionary : Consistently articulates a clear and compelling picture of the future that motivates and guides others toward long-term goals.
• Influential: Effectively persuades and inspires others by building strong relationships and presenting ideas with clarity and conviction.
• Composed: Maintains focus, clarity, and emotional control under pressure, enabling effective decision-making and steady leadership in high-stress or uncertain situations.
• Team Focused : Actively contributes to a collaborative environment, valuing shared successes and supporting team cohesion and performance.
• Committed to Personal Development: Demonstrates a proactive approach to learning and growth by seeking feedback, embracing challenges, and enhancing personal effectiveness.

Key Responsibilities:

• Provide operational leadership for all projects within the assigned Business Unit, overseeing project management teams and field operations.
• Partner with Business Unit Leader (BUL) to align operational execution with Business Unit goals, financial targets, and growth plans
• Oversee project execution from preconstruction through closeout for projects, ensuring compliance with contractual requirements and company standards.
• Monitor project budgets, cost controls, and resource utilization within the Business Unit to achieve revenue and fee objectives.
• Review and analyze key performance indicators (KPIs) (schedule adherence, safety metrics, profitability, client satisfaction) and implement corrective actions as needed.
• Collaborate with Business Unit Leader and Preconstruction team to forecast project workload and resource needs.
• Support operational strategies that enable scalable growth for the Business Unit, while aligning with enterprise processes and best practices.
• Identify and implement process improvements, risk mitigation strategies, and technology solutions to enhance project delivery and operational consistency within the Business Unit.
• Participate in Business Unit leadership meetings and contribute to broader operational initiatives in coordination with corporate leadership.
• Lead, mentor, and retain operational talent within the Business Unit, including Project Executives, Superintendents, and Project Managers.
• Establish clear performance expectations and career development pathways for Business Unit project teams.
• Promote and foster a culture of accountability, collaboration, safety, and excellence.
• Maintain strong relationships with clients, trade partners, and design professionals associated with the Business Unit's portfolio.
• Develop the strategy and lead the dispute resolution process for issue resolution with Owners and trade partners
• Resolve escalated project issues and ensure client satisfaction and successful outcomes.
• Represent the company in industry associations and networking events.
• Champion a zero-incident safety culture across all projects within the Business Unit.
• Ensure compliance with all regulatory requirements, company policies, and contractual obligations.

Qualifications

• At least ten (10) years of experience in commercial construction, including a minimum of five (5) years in senior project management or operational leadership roles.
• Proven ability to scale operational teams, systems, and processes to support organizational growth.
• Demonstrated success leading and developing multi-level project teams through clear expectations, coaching, accountability, and consistent oversight across multiple projects.
• Strong client relationship and stakeholder management skills, with a record of delivering repeat business and high client satisfaction.
• Track record of operational and project delivery excellence, including schedule performance, quality execution, financial outcomes, and safety results.
• Exceptional communication, leadership, and strategic decision-making abilities.
• Ability to cultivate a high-performance culture focused on accountability, safety, continuous improvement, and operational excellence.

Preferred Qualifications
•

• Bachelor's degree in Construction Management, Engineering, Architecture, or related field.
• Experience leading work in one or more key market sectors

Work Environment and Physical Requirements:

This position regularly requires sitting, standing, walking, bending, stooping, and reaching above and below shoulder level. The employee may occasionally be required to lift, carry, or move items weighing up to 50 pounds.

Work may be performed in office and active construction-site environments. Construction-site work may involve exposure to heavy equipment, moving machinery, dust, noise, hazardous materials, uneven surfaces, and varying weather conditions. Required personal protective equipment must be worn when applicable.

Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position.

Schedule:

This is a full-time position requiring a minimum of 40 hours per week. Work schedules may vary based on project requirements and may include early mornings, evenings, nights, or weekends.

Equal Employment Opportunity

Coakley & Williams Construction is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy or related medical conditions, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state, or local law.

Coakley & Williams Construction is committed to providing equal employment opportunities to qualified individuals with disabilities and protected veterans. Reasonable accommodation is available during the application and employment process. Applicants requiring an accommodation may contact [HR contact or accommodation process].

Equal Opportunity Employer, including individuals with disabilities and protected veterans.

Additional Information

This job description describes the general nature and level of work performed in this position. It is not intended to contain a comprehensive list of every responsibility, duty, qualification, or working condition. Responsibilities may change based on business and project needs.

Compensation and Benefits

In accordance with the Maryland Wage Transparency Law, the base salary range for this position is $175,000-$225,000 annually.

Coakley & Williams Construction offers a comprehensive total compensation package that includes health, dental, and vision coverage; an employer-matched 401(k); paid time off and holidays; performance-based bonuses; a wellness program; and other voluntary benefits and leave types.

The determination of salary is based on the candidate's individual professional experience, qualifications, education, skills, and training.

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