Front Desk Coordinator

Benefits:

PTO and other great benefits

Continuous clinical and business training

401(k) matching

Employee discounts

If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.

If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.

You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.

You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!

Who you are:

Do you have a gift for meeting new people and getting them to like you?

Do people look to you first for help because they know it will get done?

Are you quick to smile and have contagious enthusiasm?

Do you derive a great deal of pleasure and strength from developing professional relationships with clients?

Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do:

Insurance verifications

Create financial worksheets

Deliver financial reviews with patients

Make product and supplement recommendations based on the doctor’s treatment plan

Scan incoming insurance EOBs

Assist with marketing campaigns, creative content, community outreach

Weekly patient reporting

Maintain confidentiality as it pertains to HIPAA guidelines

Work with the rest of the team to keep the clinic clean and clutter-free

Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective

Maintain patient accounts by obtaining, recording, and updating personal and financial information

Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims

Maintain business office inventory

Other Administrative tasks

What you need

Two-year degree or more is preferred but not required

Previous experience in customer service must be demonstrated

Proficiency in Microsoft Office and Windows is required

If you feel you would be a great fit in our office please apply! We look forward to speaking with you!