Special Loans Analyst

Who we are:

Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for:

This position will be responsible for the setup and/or processing activities related to Special Products including Adjustable-Rate Mortgages, Servicemember Civil Relief Act, Operational Compliance, and other specialized products and servicing thereof.

Location: Onsite daily in Englewood, CO

Compensation: $55-65k

Key Responsibilities:

• Activities associated with Adjustable-Rate Mortgages and monitoring service delivery/productivity/quality standards and compliance to associated regulation and investor guidelines
• ARM Plan Setup and daily/weekly index updates
• Activities associated with the processing of Servicemember's Civil Relief Act (SCRA)Responding to SCRA Requests or Tasks promptly
• Determining eligibility for benefits: begin, end and tail coverage dates and notifying customers accordingly
• Other Special Product responsibilities as needed: Assumptions, Partial Releases, Easements, & Recast Loan Modifications
• Processing and monitoring of department report requirements and workflow, to ensure accurate and timely completion
• Support of additional servicing processes within the Special Products operations

What you’ll need to be successful:

• High School diploma, GED preferred or equivalent work experience
• 2 or more years of experience working in a mortgage environment, preferably Mortgage Loan Servicing specific to Special Loan activities. (
• Ability to multi-task in a fast-paced environment, while still being detailed and results oriented and able to understand complex transactions
• Track record of delivering quantifiable results to the organization
• Ability to contribute to the department in line with the company’s vision and core values, driving frequent and continual organizational change and improvement
• Effective verbal, and written communicator
• Must be disciplined and well organized with attention to detail
• Excellent interpersonal and relationship building skills
• Experience in Black Knight MSP Servicing System is preferred
• Minimum 2 years of experience using Microsoft Office Suite (Word, Excel, Outlook, Visio, etc.)High attention to detail
• Comfortable in actively participating in a team environment

What we offer:

Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.

What to do next:

If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.