Security Officer

Position Overview We are seeking a reliable, professional Flex Security Officer to support safety and security operations within our upscale country club communities in Palm Beach Gardens. The ideal candidate is disciplined, attentive, and committed to providing high level security and exceptional customer service. This role involves performing duties that include access control operations, conducting foot or vehicle patrol, securing equipment and people, performing surveillance, utilizing gatehouse technology, completing detailed reports, responding effectively to emergency situations, and preventing criminal activity all while maintaining a courteous and professional demeanor when interacting with residents and guests. The Flex Officer may be called upon to work irregular shifts at times with little to no advance notice to cover call offs, vacation leaves, and/or extra coverage requests. Logistics and Compensation Location: Palm Beach Gardens, FL Job Type: Hours vary Pay Rate: $20.00 to $21.00 per hour Availability & Schedule Candidates need open availability to work afternoon shift (1500 – 2300) and overnight shift (2300-0700). This job does not have a permanent set schedule. We cannot guarantee a specific number of hours each week. Ideal Candidate Our ideal candidate is dependable, observant, and professional, with a strong commitment to maintaining a safe and welcoming environment. They demonstrate excellent judgment, remain calm under pressure, and take initiative when responding to security situations. They communicate clearly, uphold high customer service standards, and represent the community with a polished and respectful presence in a fast paced, high end setting. Specific Duties and Essential Functions Conduct armed foot and/or vehicle patrols (interior and exterior) to watch for irregular or unusual conditions that may create security concerns or safety hazards. Monitor CCTV and alarm systems to ensure constant site awareness. Sound alarms or call police/fire departments immediately in the event of fire, medical emergencies, or the presence of unauthorized persons. Respond promptly to all incidents, emergencies, and disturbances on the property. Permit authorized persons to enter property by verifying guest/vendor credentials and monitoring all entrances and exits. Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, while ensuring all property rules and post orders are strictly enforced. Investigate and prepare detailed reports on accidents, incidents, and suspicious activities. Maintain comprehensive daily activity logs to ensure all shift events are documented for management. Provide high-level customer service by aiding residents, members, employees, and visitors in a courteous and professional manner. Act as a visual deterrent to crime while maintaining a safe and secure environment for all patrons. Licensing Possess valid Florida Class D and G security licenses Possess valid Driver’s License Minimum Requirements High School Diploma or equivalent 21 years of age or older Ability to pass background screening and drug test Ability to pass a mental health assessment Reliable transportation Skills Required Clear verbal and written communication skills Active listening skills Ability to assess and evaluate situations effectively Ability to identify critical issues quickly and accurately Strong customer service skills Ability to remain calm under pressure Good judgement and situational awareness Professional appearance, demeanor, and attitude Preferred Qualifications 1 year of experience in a gated country club environment performing patrol, gatehouse, and security dispatch duties Experience with alarm systems and responding to alarm activations Experience with ABDI gate access system Experience with Avigilon camera systems Other Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States Must be able to successfully complete all training required for the position Physical Requirements & Work Environment Indoor and outdoor assignments. Exposure to various weather conditions Major Activities: Extended standing, walking, and sitting. Listening, observing, communicating Environmental Exposure: Ability to perform duties in both indoor and outdoor settings. Must be capable of working in diverse weather conditions, including extreme heat, cold, and rain, for extended periods. Hazardous Conditions: Occasional exposure to high-stress situations, including responding to emergencies or physical disturbances. Stationary & Mobile Positions: Ability to remain in a stationary position (sitting or standing), walk for extended periods, traverse the property, or move between posts for the duration of an 8-hour shift, or as operationally required. Must maintain constant alertness and professional posture throughout the assigned period. Patrol Requirements: Ability to continuously walk on various surfaces including pavement, grass, and uneven terrain while conducting interior and exterior rounds. Emergency Response: Must be able to react quickly to emergency situations, which may include running, climbing stairs, or navigating obstacles. Sensory Abilities: Must have visual acuity to monitor CCTV and observe surroundings; auditory ability to respond to alarms and communicate via two-way radio or telephone. Physical Maneuverability: Frequent reaching; occasional squatting, kneeling, or stooping to inspect vehicles or property. Lifting & Strength: Must be able occasionally lift, carry, push, or move up to 50 pounds. Typically required only in response to emergency situations, relocation of safety equipment or removal of hazards. Effective Communication: Ability to clearly exchange information, provide instructions, and draft written reports in English. Cognitive Load: Must maintain mental alertness and attention to detail during long periods of observation. Benefits (Full-Time Employees) Major Medical Dental & Vision Insurance Paid Vacation Free Uniforms Holiday Premium Pay: Earn 1.5x your hourly rate for all hours worked on company-recognized holidays. Industry-Leading Training Work Perks Discount Program #J-18808-Ljbffr