Front Office Representative - Primary Care

Front Office Representative - Primary Care Job Category: Administrative Support Requisition Number: FRONT002253 Posted : September 30, 2026 Part-Time On-site Locations Showing 1 location Primary Care Phoenix, AZ 85032, USA Description Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow. IMS, is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Front Office Representative in our Primary Care. The Front Office Representative is responsible for answering the phone, scheduling patients, check in and check out, but may assist with insurance authorization/verification, and other office functions. This position will be heavy on phone support and customer service with patients. **This is a part-time position working 29 hours or less per week and does not offer benefits** Responsibilities: Provide office support to front office staff in order to ensure efficiency and effectiveness of office flow. Check patients in and out Receive direct and relay telephone messages Maintain and keep an updated scanning/filing system Have an understanding of insurance referral processes Provide word-processing and secretarial support Ability to multi-task and execute delegated duties Education and Experience High School Diploma or equivalent At least 1 year of customer service skills and experience Excellent customer service and communication skills Ability to plan, coordinate and organize front office tasks and workflow Excellent communication skills, ability to take initiative, work well with an established team Excellent organizational sills Computer skills using Microsoft software, scheduling software, and email applications Compensation: Medical, Dental, and Vision benefits 401k match available Paid Time Off Joining IMS is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. Our hope is that each day you’ll uncover a new reason to love what you do. If this sounds like the workplace for you, You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan. *IMS is a tobacco-free work environment IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Qualifications Behaviors Team Player Works well as a member of a group Loyal Shows firm and constant support to a cause Detail Oriented Capable of carrying out a given task with all details necessary to get the task done well Enthusiastic Shows intense and eager enjoyment and interest Dedicated Devoted to a task or purpose with loyalty or integrity Education Preferred High School or better. Experience Required At least 1 year of customer service skills and experience Preferred Excellent communication skills, ability to take initiative, work well with an established team Computer skills using Microsoft software, scheduling software, and email applications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Imsaz