Dental Front Office Representative

Job Posting for Dental Front Office Representative

Job Description

All In One Benso Family Dental, a prominent and growth-oriented private dental practice located in North Phoenix, is excited to announce an opening for a Dental Front Office Representative. This dynamic position is full-time and onsite, offering candidates a unique opportunity to enhance their career within a high-end, multi-specialized dental facility that includes general dentistry, implants, orthodontics, and oral surgery. As a Dental Front Office Representative you are the first point of contact, the role crucially shapes our patients' experiences, setting the tone for excellence and care that our practice is renowned for.

The Dental Front Office Representative role is perfect for individuals who thrive in fast-paced environments and are keen to be part of a collaborative and professional team. Our ideal candidate will bring a proactive approach, excellent communication skills, and a genuine passion for providing outstanding customer service. If you're looking to join a thriving team where your contributions are valued and supported through professional growth, comprehensive benefits, and a supportive workplace culture, All In One Benso Family Dental is your exemplary career destination.

Duties and Responsibilities

• Greeting patients and making them comfortable upon their arrival
• Answering phones and managing front office communications effectively
• Checking patients in and out for their appointments
• Scheduling appointments and managing the calendar for all dentists
• Handling insurance verifications and understanding insurance claim processes
• Managing insurance claims and tracking accounts receivable, experience here is a plus

Requirements

• At least 1 year of experience in a dental office setting
• Strong knowledge of dental terminology and office procedures
• Familiarity with health and safety regulations specific to dental practice
• Experience using Dentrix software and possessing strong computer skills
• Ability to work collaboratively in a team environment
• Flexible, able to multitask effectively under pressure
• Exceptional customer service skills and a welcoming demeanor

As a valued member of our team, we commit to investing in you and your future. You will benefit from medical benefits, a 401k plan, paid holidays, and additional perks designed to enhance your work-life balance and professional development. We deeply value the talents and contributions of our staff and aim to foster an engaging, supportive work environment where you can thrive.

Benefits: Health, dental, and vision insurance. Paid time off and holidays. Retirement plan options. Professional development opportunities.

Job Type: Full-time

CORE BELIEFS


of a Highly Functioning Team


TRUST.


I believe that trust is a key component in a highly functioning team. I trust that my co-workers & my support team are always working beside me & share these same core beliefs.


ENTER WITH HUMILITY, COLLABORATE WITH PURPOSE.


I show up with integrity and purpose, driven by values that rise above personal pride. My actions and words reflect a commitment to something greater than myself.


SEEK FIRST TO UNDERSTAND.


I do not judge others. I seek first to understand, always beginning with the assumption that people want to do good and be good.


REJECT NEGATIVITY.


I think "YES" before "No". I recognize that it is my responsibility to create my own positive work environment. I acknowledge that negative thoughts & words result in negative behaviors, which I refuse to allow into my space.


LOVE WHAT YOU DO OR DO IT SOMEPLACE ELSE.


I approach every task with passion & dedication. I understand that my success and the success of the team is driven by my readiness to be present at all times.


EMBRACE CHANGE.


I approach change & innovation with commitment and enthusiasm. I continually raise the bar on expectations of myself and everyone around me.


All In One Benso Family Dental


Culture Mission Statement


At All In One Benso Family Dental, we believe that a thriving practice starts with a strong, positive culture. Our team is built on a foundation of trust, honesty, respect and collaboration. We are committed to creating a welcoming environment where every team member feels valued, motivated and empowered to grow.


We are dedicated to delivering quality empathetic care to every patient. We stay true to our values and every interaction striving to build trust with our community and make a positive impact.


We provide ourselves on being service-focused, delivering exceptional care to our patients through teamwork, accountability, and a spirit of continuous improvement. Our fast paced and rewarding environment challenges us to be our best every day not just for our patience, but for each other.


Through well-designed systems and a dedication to sustainability, we ensure consistency, efficiency and long-term success. We believe that work should be fun and fulfilling and we celebrate the wins, big and small that we achieve together.


We are united by this mission and energize to give our best every day- for our patients our community and each other. At the core of our practice is a commitment to growth excellence and shared purpose: to serve our community with heart, skill, and integrity.