AV System Integration Specialist

cb20 is an award-winning provider of managed IT and audio-visual services, proudly serving organizations across New York, Massachusetts, and the greater New England region. With over 30 years of experience and a team of world‑class engineers, we deliver confidence, security, and above all an experience above. In this role you will specialize in the configuring, readying, and troubleshooting of software/network‑based audio‑visual product solutions. A fundamental understanding of audio‑visual principles, functionality, and terminology is required to be successful. Responsibilities and Duties Execute assigned configuration tasks within deadlines both in the configuration lab and the field Rack fabrication of AV systems in the configuration lab Verify systems integration wiring connectivity and terminations in the lab Analyze and resolve configuration issues in a timely manner Provide support in loading, testing, and documenting results of pre‑built customized control programs, touch panel files, and DSP builds Configuration of major brands of collaborative solutions such as Neat, Logitech, Polycom, Cisco Verify systems installation wiring connectivity and terminations in the field Complete final product configuration, testing, and commissioning of system solutions utilizing Field Commissioning Reports Perform end‑user training on specific software applications and interfaces requiring client interaction Configuration of manufacturer applications, interfaces, and products based on system/client requirements Assist in system solutions analysis, design, development, and testing activities as needed Develop and maintain configuration policies and procedures Review and recommend changes to existing configuration processes Provide technical guidance to junior specialists in their assigned job duties Required Skills At least 5 years of experience in AV Installation, Commissioning and Service AVIXA CTS/CTS‑I and CQT preferred Experience with Microsoft Teams, Zoom, and WebEx as Conferencing Platforms Good working knowledge and ability to troubleshoot Crestron, BIAMP, Extron and QSC Experience with AV industry software platforms. Any direct programming experience is a plus Strong Networking skills. Any specific certifications or training is a plus Proven experience in commercial AV installations including projectors, projection screens, video displays, video walls, cabling, rigging, and rack wiring Use of hand tools and aerial lifts including but not limited to: crimp and compression tools, Hilti or Hilti/type charge loaded tools, RJ45 crimpers, D‑sub and soldering skills required Experience with Audio tuning, equalization and DSP Programming Organized, proactive and good communication skills #J-18808-Ljbffr cb20 Managed IT & AV Services