Sr Associate Relations Specialist-Remote

At Staples, our people are at the center of everything we do. The Associate Relations (AR) team is a critical Center of Excellence (COE) dedicated to fostering a fair, respectful, and inclusive workplace. We partner closely with leaders and associates to deliver a consistent, positive employee experience while protecting the integrity, reputation, and assets of the company. You’ll join a collaborative and purpose-driven team committed to doing what’s right—for our associates, customers, and communities. You’ll have the opportunity to influence meaningful outcomes, drive consistency across the organization, and play a key role in shaping the associate experience. What You’ll Do Serve as an expert on associate relations matters including: Harassment, discrimination, and workplace conduct concerns A broad spectrum of critical incidents and workplace violence Recommend progressive discipline and terminations Participate in team‑calibration discussions to ensure consistent advice is delivered Lead thorough impartial investigations in partnership with HR, Legal, Loss Prevention, and Risk Management Provide consistent, compliant guidance to leaders through calibration and consultation Manage a high‑volume caseload, ensuring cases are prioritized, documented, and resolved in a timely manner Facilitate resolution of complex associate and leader concerns, acting as a neutral and trusted resource Analyze trends across cases to identify risks and drive process improvements and HR initiatives Develop clear, detailed documentation and communications aligned with company standards and legal requirements How You'll Make an Impact Mitigate organizational risk through proactive and compliant case management Drive fair and consistent outcomes across the business Strengthen associate engagement and trust through responsive and thoughtful issue resolution Contribute to continuous improvement within the Associate Relations function Basic Skills and Qualifications 5+ years of experience in Employee Relations, including investigations Broad HR knowledge across core functions Strong interpersonal and influencing skills; ability to navigate difficult conversations Excellent verbal and written communication skills Proven ability to work cross‑functionally with HR and business leaders Strong investigative, documentation, and case management skills Highly organized with the ability to manage confidential and sensitive information Self‑directed with a strong sense of urgency and accountability Ability to work independently in a remote environment Proficiency in Microsoft Office Preferred Skills and Qualifications Bachelor’s degree in HR, Organizational Psychology, Business, Legal Studies, or related field Deep knowledge of EEO regulations and federal/state employment laws Strong project and time management skills with the ability to manage multiple priorities PHR/SPHR certification Get Great Perks Bonus plan and generous amount of paid time off, including one floating holiday each year Flexible work arrangements, including flexible work hours 401(k) plan with company match, medical, dental, vision, life, and disability insurance with many more optional benefits Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.) Inclusive culture with associate‑led Business Resource Groups Physical and mental health wellness programs, and more! Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call View phone number on click.appcast.io for more information. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr Role, Inc.