Robotic Service Engineer I

Responsibilities Present demonstrations and conduct training in handheld automation systems, both in-house and at trade shows. Install systems for customers and report all installations through the CRM RESCO application. Certify customer operators and ensure maintenance personnel are fully trained on equipment purchased. Report after-sales and warranties through the CRM RESCO application. Document all customer work through the CRM RESCO application. Maintain the Houston facilities to always ensure good working order and customer‑presentable conditions. Maintain automation rental equipment to ensure operational condition. Maintain customer service records in CRM. Maintain automation service documents for all USA automation installations and upcoming installations. Diagnose electronic and electro‑mechanical issues. Repair damaged components, including electronic boards, motors, computers, and welding equipment. Promote and support the "Fronius Way" philosophy. All other duties as assigned by management. Qualifications Possess a valid U.S. Passport or have the ability to obtain one. Must have and maintain a valid U.S. driver’s license. Must have one or more of the following: an Associate Degree from an accredited educational institution in Mechanical and Electrical Technology; military certification in Mechanical Electrical Technology; 5‑10 years of Mechanical and Electrical Maintenance experience; a Bachelor Degree in Science Engineering from an accredited educational institution in Electrical, Mechanical or Welding; or 5 years of work experience in the electronic field with primary duties to diagnose and repair electronic devices. Regular travel. Fluent in speaking and writing the English language. Spanish and/or German desired but not required. Basic understanding of welding. Ability to read electrical wiring diagrams, mechanical drawings, and flow/pressure diagrams. Ability to troubleshoot basic software programming and ladder logic. Proper use of electrical and mechanical tools and test equipment. Proficient with all core Microsoft Office products (Word, PowerPoint, Excel, Outlook). Organizational, communication, problem‑solving, multitasking and time‑management skills. Health and Safety Must comply with all safety and health standards established by Fronius USA, LLC and federal, state, or local requirements. Ability to bend and reach, with repetitive motion. Hearing, naturally or with aids. Vision 20/20, with or without correction. Physical Demands Physical demands of the job include standing, using hands to manipulate objects, talking, hearing, looking, typing, walking, twisting, and bending. Employees may be requested to lift, carry, reach above the shoulder, stoop, squat, kneel, and crouch. Employees may be required to lift up to 50 pounds. Employees will perform duties in an office environment and a field setting. Employees may be occasionally exposed to tripping hazards. Employees may be exposed to excessive noise levels in the work environment which will require ear protection. Employees may be exposed to welding arcs that emit UV light which requires wearing appropriate clothing. Fronius customers’ facilities are often hot (exceeding 100F), high humidity (over 50%) and dirty. Benefits Flexible work schedule with hybrid options. PTO available immediately plus 11 paid holidays. Employer matched 401(k). Medical, Dental, and Vision covered 100% for employees. Medical, Dental, and Vision 50% company‑paid for your family. Employee Assistance Program. Short‑Term and Long‑Term Disability. Flexible Spending Accounts for Health Care and Dependent Care. Equal Employment Opportunities Fronius USA, LLC is proud to offer Equal Employment Opportunities and is committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. #J-18808-Ljbffr