Banquet Server

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First cultureis reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Skamania Lodge is a Pacific Northwest resort set on 175 acres, featuring treehouses, glamping, golf, ziplining, a spa, and multiple restaurants. With over 22,000 sq. ft. of event space, it's a premier destination for retreats, conferences, and celebrations. #PGH-SKL What you will have an opportunity to do: Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Always maintain positive guest relations. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving. Complete pre-function side work. Greet guests as they arrive and assist them with seating at tables. Serve all food courses and non-alcoholic beverage items to the guest in accordance with function requirements. Clear each course following procedures. Remove all tabletop items, linen and equipment from the function room as designated by function requirements. Set up, monitor, refresh and breakdown coffee breaks, receptions, and buffet tables for specified functions according to group requirements. Complete closing side duties. View benefits and perks at skamania.com/careers What are we looking for? Current or ability to obtain a Washington State Food Handler Card. Current or ability to obtain M.A.S.T. certification. Valid driver's license preferred. Previous food service or hospitality experience preferred. A flexible schedule that can work evenings, weekends, and holidays. Compensation: $17.13 +Tips $19.00 +Tips Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.