Account Manager I

Job title: Account Manager

Location: Mettawa, IL 60045 (HYBRID - 3 days onsite & 2 days remote)

Duration: 12 months (possible extension)



Pay Rate: $33 - $35 per hour.



What are the top 3-5 skills, experience or education required for this position:
a. Pharmaceutical Experience: Demonstrates an understanding of pharmaceutical marketing, product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal
b. Digital background: familiarity with online tools, apps and digital solutions that are critical to success in the pharmaceutical marketing space



PRIMARY FUNCTION / PRIMARY GOALS / OBJECTIVES
The Account Manager serves as the primary liaison between the *** Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency's creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.



KNOWLEDGE / SKILLS
• Maintain knowledge of *** guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
• Possess a thorough understanding of their accounts' (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
• Demonstrate critical creative thinking and problem solving skills.
• Demonstrate clear and concise written and verbal communication skills.
• Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
• Demonstrate leadership in conflict resolution to facilitate effective outcomes.
• Possess ability to work in a high-volume, rapidly paced environment.



PROJECT/PROCESS MANAGEMENT
• Collaborate with the brand team in the development of creative briefs
• Recommend key promotional tactics that align with the strategy and goals of the brand.
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
• Develop annual forecasts.
• Conduct financial reconciliations on a monthly basis.
• Track time on a daily basis.



ACCOUNTABILITY / SCOPE
• Reports to *** Ad Agency Group Account Manager
• Partners with creative team on project initiatives
• Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget
• Adherence to all company-wide financial policies



QUALIFICATIONS
• Bachelor degree required
• Master's degree or equivalent related project or functional experience is desirable
• Total account management experience - minimum of 2 - 4+ years
• Pharmaceutical industry experience preferred (both U.S. and Global)
• In-house ad agency/ad agency experience a plus
• Excellent communications skills: verbal, presentation, written
• High energy, positive, organized individual who is comfortable in a high-visibility role
• Ability to manage high volume project scope in a fast paced creative environment
• Great collaborator with ability to focus on both the big picture and small details