Assistant Property Manager (Level I)

Job Description

Job Description

We Are Portsmouth Redevelopment and Housing Authority

Since 1938 the Portsmouth Redevelopment and Housing Authority has been working to create jobs, expand the City's tax base, improve the quality of life for our citizens and breathe new life into our historic neighborhoods. Today, our dedicated professionals are committed to providing the best customer service to all of our vendors, development partners, and clients. Our mission is to enhance the quality of life for the citizenry of Portsmouth, Va.  through resource acquisition, asset management, and pursuing innovative opportunities.   

Making our city more inviting than ever means welcoming the best and brightest professionals to our team.  We are currently accepting application or resume’ for the following position opening:

ASSISTANT PROPERTY MANAGER

Wage Range : $43,888 - $50,000

Position Summary

Reporting to the Property Manager, the Assistant Property Manager assists in the supervision of the daily operations and functions of Low-Income Housing Tax Credit (LIHTC) and other housing owned and/or managed by the Authority.

Position Description

• Conducts all initial, annual and interim recertifications in a timely and accurate manner.
• Monitors resident rent accounts and performs resident counseling sessions and may recommend legal action for delinquent or nonpayment of rent.
• Makes periodic inspections of grounds, buildings and resident living conditions and recommends appropriate action to correct deficiencies observed.
• Conducts or oversees the inventory of all property.
• Ensures full occupancy of dwelling units and effects the timely coordination of apartment turnovers to minimize losses in rental income.  
• Assists in the issuance of leases, conducts move-in orientations, lease reviews and the housing of new residents.
• Enforces lease provisions and other policies regarding property operations and makes recommendations regarding lease cancellations.   
• Ensures the prompt payment of rent and other charges, monitors delinquent accounts and conducts follow-up collection conferences.
• May attend Court regarding restitution of property damage, Unlawful Detainers and Debt Warrants related to delinquency in payment, monitors evictions and processes other necessary legal action against residents.
• Ensures that timely resident transfers are performed and assures compliance with the Department of Housing and Urban Development (HUD) occupancy standards.  
• Performs quality assurance and control checks on resident files, including move-ins, move-outs, recertifications, interims; maintenance emergency and non-emergency work orders; contractor inspections and all other related paper work, including submittal of HUD documents to the Public Housing Information Center (PIC).
• Monitors the monthly apartment inspection schedule, housekeeping problems and conducts follow-up inspections. 
• Follow-up with resident and/or maintenance staff to ensure work orders was completed.
• Investigates and seeks to resolve resident complaints; maintaining records and data concerning neighborhood disturbances, narcotics, housekeeping problems, liability issues, etc.
• Maintains and updates office records and resident files.
• May attend various meetings, conferences and assists in operations of Resident Councils when requested to do so by council members.  
• Responds to after-hour emergency situations that might require assistance from management.
• Answers the telephone and greets residents, visitors, and employees. 
• Handles and routes office mail.
• Prepares reports and written correspondence and typewrites, as required.
• Observes all safety rules and regulations.
• Job duties, responsibilities, specifications, and other job aspects may be changed as needed; performs other duties as assigned; performs other duties as assigned.

Position Requirements

• Working knowledge of current management and all applicable federal, state, and local regulations of public housing and occupancy practices, techniques, policies and philosophies, especially as related to subsidized housing under HUD and Low-Income Housing Tax Credits (LIHTC).
• Comprehensive knowledge of tax credit management concepts.
• Working knowledge of social and community service programs. 
• Knowledge of good office procedures with excellent administrative aptitude.
• Excellent verbal and written communication skills are essential.
• Ability to make routine mathematical calculations accurately.
• Computer literacy required in the use of a personal computer and electronic communications.
• Ability to multi-tasks; must be detailed oriented in performing and coordinating work activities. 
• Must be generally available for occasional after-hours and weekend activities. In the event of emergencies, must be accessible, preferably by phone or other effective means. 
• Ability to work independently; exercise good judgment and make sound decisions. 
• Promotes a positive image of the Authority by establishing and maintaining to the greatest extent possible a viable and positive 
• Must possess human relations skills necessary to maintain effective working relationships with residents and staff. 
• Possess and maintain a valid driver's license issued by the Commonwealth of Virginia throughout duration of employment.

Physical Requirements

This position requires the ability to complete all physical duties of the job with or without a reasonable accommodation.

• Use of hands/fingers to handle or feel – Sufficient manual dexterity to allow operation of a variety of a computer and other office equipment.
• See – Ability to observe, identify and recognize details at close range. Must have the ability to identify and distinguish color variations.
• Stand or Sit – Must be able to remain in a stationary position 50% of the time. 
• Walk, move and traverse Ability to stoop, kneel, bend, stretch, crawl and climb a ladder, etc.
• Stoop, kneel, crouch or crawl – Constantly positions self to perform the essential functions of the job duties.
• Move, transport, position, install, remove – Frequently moves items weighing up to 50 pounds across areas for various needs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.

Experience and Training

• Associate’s degree from a college or university of recognized standing.
• Five (5) years of proven property management experience may be substituted in lieu of a college degree.
• .HCCP certification or equivalent certification is required.