Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
Our agency opened in 2017 and has grown into a team of 23 across two locations. I originally got my start in the industry working for a family member who was a State Farm agent, which gave me the opportunity to learn the business and develop a passion for helping people protect what matters most.

I attended BYU and have always been very active. I enjoy playing basketball and pickleball and was once on track to pursue professional football. My family keeps me busy - I’m married with three kids and we even have cows, which adds a little extra character to life outside the office.

Giving back to the community is very important to me. One of the highlights each year is hosting a special needs Easter event and supporting Melissa High School and other initiatives throughout the city.

For our team, we offer group life insurance, health, dental and vision benefits, a Simple IRA, licensing reimbursement, and a strong focus on maintaining work-life balance.

Our culture is friendly, professional, and growth-oriented. We host quarterly team outings and offer strong bonuses and incentives to recognize performance. We’re looking for someone who is coachable, positive, and ready to grow with a supportive, high-performing team. If you enjoy working hard while being part of a fun and encouraging environment, this could be a great fit.

ROLE DESCRIPTION:
Brady Paxman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.