Intake Worker

For 130 years, The Salvation Army of Dane County has offered spiritual ministry, social services, and youth programs to thousands of Dane County residents, without discrimination. We currently serve the most vulnerable members of our community through a wide range of programs, as well as extensive case management services. While we strive to provide compassionate care and a primary goal of all of our programs and services is to improve the life skills and circumstances of those we serve. If you want to help make a difference by serving your community and helping those in need, apply now!

The Intake Worker for Dane County will provide support to the Social Services Director by providing supervision and intake of clients, maintaining security, and providing supportive services in a Christian atmosphere.

About the role:

• Conducts intake interviews of incoming residents into shelter
• Assigns a proper room and distributes needed bedding and personal items
• Provides necessary supervision of shelter and residents, assuring that rules and policies are being followed
• Maintains an awareness of client needs
• Answers telephone calls, taking messages when appropriate
• Cleans shelter areas as necessary
• Prepares snacks for shelter residents
• Oversees lunch and dinner preparations in dining room
• Reviews log book and updates entries as needed
• Performs room inspections
• Distributes medications as needed
• Supervises volunteers and community service workers, when assigned.

Education: High school diploma or equivalent


Certifications: N/A

Experience: Experience working with the homeless population desirable


The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Who we are:

Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.

Why work for us?

The Salvation Army's brand promises to Do the Most Good® - and it's our employees that help us get there. At every level, you can have a real impact on your community through the work done inside our walls every day.


We are as impassioned about our employees as we are about our mission to help anyone in need without discrimination. Our culture reflects this quality, which makes our offices a seriously great place to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.

The Salvation Army recognizes that peace of mind is important to employees and their families. Because of this, we offer :

• Competitive Salary
• Flexible schedules and a casual dress environment
• Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
• Tuition reimbursement
• Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
• Insurance benefits: excellent health, dental, vision, life, disability
• Discounts available for pet insurance, auto insurance, and home insurance

Part-time employees with a regular work schedule of 20-29 hours per week are eligible for voluntary life benefits, prorated holiday pay and prorated paid time off.