Project Manager

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay. The Role This role as a Project Manager is placed in the Project Management Organization within our Customer Services department reporting to the Senior Manager of Project Management. The Project Management team is responsible for managing all projects within the Customer Services department which improve service efficiency, quality and scalability as well as representing Customer Services in cross-departmental ones that support revenue growth, partnership enablement and overall business transformation. As part of the Project Management team, you will manage large projects or several small to medium sized projects requiring complex cross-functional collaboration and management at project level. Responsibilities Determine and define project scope and objectives. Gather requirements and acquire sign off. Cost‑Benefit Analysis for each phase of the project in order to prioritize implementation. Work closely with our Product teams to estimate resources and timelines needed to complete the project. Create and manage project plans; monitor and review project progress & timelines and identify and resolve issues to ensure project success. Provide project updates on a consistent basis to various stakeholders about progress, risks/ issues, adjustments and mitigating actions. Leverage project management expertise and best practices to consistently ensure high‑quality, impactful deliverables. Coach, mentor, motivate and supervise project team members. Work closely with the Customer Services, Legal, Finance, Product, Technology and other Internal teams throughout the project. Drive continuous improvement by identifying inefficiencies and leading optimization initiatives across PMO processes. Requirements BSc in Information Technology, Engineering, Economics, Business Management or related field 3+ years of direct Project management experience. Previous experience in the Travel Industry, specially working with airfare and air rules, would be an asset. Proficiency in project management tools (e.g., MS Project, Wrike, Jira), Microsoft Office Suite (or G‑Suite), with a strong emphasis on Excel and PowerPoint. Familiar with main PM Methodologies (Waterfall, Agile etc). Demonstrated project leadership skills. Excellent analytical & effective interpersonal and stakeholder management skills. Proven ability to complete projects according to outlined scope, budget and timeline. PMP certification would be considered an asset. Benefits Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility. Health Benefits - Through partners we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need. Monthly ticket restaurant card - to spend in one of the thousands affiliated restaurants, cafes, stores or supermarkets across Greece. Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Megaro Mousikis Metro station. We have a relaxed & fun work environment where you can enjoy free breakfast, coffee/tea, play ping pong or video games and enjoy various discounts. We also like to schedule company/department/team activities and events outside the office space. We have a relaxed & fun work environment where you can enjoy free breakfast coffee/tea, playing ping pong or video games. Why Join Us? You’ll work on a core product that shapes the travel experience of millions of users worldwide, in a dynamic and evolving industry. You'll work with a passionate team dedicated to excellence, be a key player in shaping our flight content strategy, influence partners, and grow in a supportive environment that values innovation. If you're ready to elevate your career and make a real difference in the world of travel, apply now and become a vital part of our mission to be the best in the business! Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti‑discrimination law or regulation. #J-18808-Ljbffr Etraveli-Group