Government and Public Sector - Service Delivery Center - Microsoft Senior BA

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From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need.

The opportunity

The Service Delivery Center is made up of high-performing, US-based resources who work closely with our experienced professionals to deliver project-based work and managed services to our federal clients. The Service Delivery Center is a core component of the Government & Public Sector practice (GPS). Our practice is helping organizations solve complex problems through purpose-led transformation. To achieve this mission, a diverse and talented team from around the globe are creating innovative digital experiences that help our clients succeed and thrive.

You will join a talented group of professionals who are advising U.S. government agencies with digital strategy, customer experience, process improvement, technology effectiveness, digital architecture and program integration.

Your key responsibilities

As a Senior BA, you will be responsible for the following:

• Participate in discovery meetings with clients and prospects to understand and document their business requirements

• Propose and design solutions using the extensive Power Platform capabilities to solve identified business requirements

• Customize Microsoft Dynamics Power Platform applications

• Work with developers and configuration resources to define and create specifications for any custom code or data migration requirements

• Create reports and train end-users

• Execute decision making based on understanding of various policies

In addition to your client's responsibilities, you will also be expected to fulfil senior-level responsibilities within the firm. EY seniors support people-related initiatives, including recruiting events and interview nights. Seniors are also expected to support and participate in internal, firm activities, including training programs and courses to stay current on training requirements and continuously improve technical skills. Lastly, you will be expected to understand and follow all workplace policies and procedures, including all applicable Independence policies. ?

Skills and attributes for success

• Experience gathering requirements

• Experience with Microsoft Dynamics and Power Platform applications

• Experience working with clients to solve problems

• Experience and understanding of agile delivery and development methodologies

• Proven track record of complex problem-solving and relationship management

To qualify for the role, you must have

• Bachelor's degree

• Candidate must be able to obtain/maintain a DoD Secret clearance

• 5+ years of relevant experience

• Flexibility to travel up to 20%

Consistent with EY's collaborative working model, the role is expected to include 60% in-person engagement in support of effective teaming and delivery, subject to client and business requirements.

Ideally, you'll also have

• Expertise in developing written and visual communication products

• Excellent written and oral communication skills

• Ability to collaborate with clients and identify engagement follow-on opportunities

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $67,000 to $136,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $80,300 to $155,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

• Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

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