Banquet Supervisor

Omni Orlando at ChampionsGate Assist in ensuring proper set-up of meeting and banquet facilities by communicating effectively through supervisors and house persons to associates and handling guests' requests on the floor. Essential Functions Inspect each function room prior to the event to ensure client needs are fulfilled and hotel standards are met. Initiate and maintain contact with each in-house meeting planner to provide last-minute requests and changes. Meet daily with banquet house person to ensure uniform codes and personal hygiene requirements meet department standards. Review the daily worksheet and assign specific duties to each banquet house person. Review the daily Synergy report. Inspect each function room before and during breaks to confirm all requirements on the daily worksheets are met, fulfilling specific hotel standards. Organize and maintain the back‑of‑house areas for a productive, safe, and energy‑conserving work environment. Coordinate with the Banquet Setup Manager to initiate disciplinary action for housemen who violate the Rules of Conduct as stated in the Omni Hotels Associate Handbook. Ensure unused rooms are set to department standards. Execute Associate MOS reports monthly and provide daily, weekly, and monthly performance feedback to associates and report to the Banquet Setup Manager. Qualifications High School Diploma required. 2+ years of experience as Set Houseman in a high‑volume, upscale hotel. Exceptional guest service skills. Ability to stand for long periods, stoop, bend, and lift items up to 50 pounds repetitively during the shift. Ability to work a flexible schedule, including weekends and holidays. Ability to multi‑task in a high‑paced environment with strong attention to detail. Remain calm and professional at all times. Capable of making quick decisions and exercising good judgment. Physical ability to walk, sit, stoop, kneel, crouch, crawl, and use hands and arms. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available via the following link: EEOC is the Law Poster. #J-18808-Ljbffr