Bilingual Bookkeeper - Full-Time, Remote

Bilingual Bookkeeper Remote

StartCHURCH is a company dedicated to meeting the needs of pastors and ministry leaders who have a vision to make a difference in their communities by establishing new churches and ministries. StartCHURCH helps nonprofit organizations establish a legal foundation, as well as provides additional tools and services tailored to pastors and church leaders.

What You'll Do

We're looking for a full-time Bilingual Bookkeeper to function as an accounting representative to serve churches and ministries. This role requires enthusiasm, a strong work ethic, and the ability to communicate well with customers and team members. If you are confident in your abilities to serve both customers and the business well, we want to talk with you.

As a Bilingual Bookkeeper at StartCHURCH you will:

• Clock in and out through the Slack channel daily and accurately answer the questions provided in the workflow.
• Utilize Clockify daily and account for your time worked on each account throughout the day using the appropriate tags.
• Understand and be able to adhere to the bookkeeping workflow.
• Update admin console to the complete extent that is trained on and explained in the BK workflow.
• Maintain and update all Admin console account information as information is received.
• Onboard a client and master the steps to engage a client in the service.
• Demonstrate an understanding of accounting principles and apply all principles to generate factual and accurate reports to our clients.
• Maintain a workload of 30-40 clients or 160-170 BPH.
• Maintain that workload and manage deliverables.
• Submit renewal information accurately and on time.
• Generate the reports needed for each client on time and deliver them to the client.
• Mitigate cancellations and bookkeeping service failures.

Monthly Goals

• 65% of all clients shall receive a report in the first 7 business days.
• 85% of all clients shall receive a report within 14 business days.
• All clients must receive a meaningful touch point monthly.
• All clients must be called biweekly if they have 3 or more months of ineligible or partial reports.
• All clients must be called every 60 days.
• All report error rates should remain under 12% monthly.

What We'll Love About You

• Must live in Georgia, Florida, or Tennessee. Must read and write in Spanish.
• Know how to answer the phone when we are supporting the care team.
• Report all time off requests in the Slack channel and have all time off approved prior to taking the time.
• Know your time off allowances and communicate adjustments as needed.
• Arrangements with the Directors should be made to ensure all work is delivered on time if you are going to be out.
• All assigned work should be completed in a 40-hour work week.
• Meeting etiquette: Attendance is required. If over zoom, cameras on and engagement with the speaker and topics being discussed.
• Payroll must be submitted on time and accurately.
• Maintain your email inbox and reply to all emails and voicemails within 24 hours.
• Communicate effectively with your clients to encourage a strong relationship and the ability to receive the information needed to complete reports.
• Communicate with clients respectfully and represent our StartCHURCH culture.
• Demonstrate dependability through your attendance. You are reliable in working the hours you are scheduled.
• Follow through on work-related tasks and requests made by the team leaders, Directors, and VP.

StartCHURCH provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at View email address on click.appcast.io. StartCHURCH is an e-verify employer. EOE.