Retail Store Closing Lead - Part-Time

If you want an exciting job with one of the largest off-price retail stores in the nation, join Burlington Stores as a Retail Store Closing Lead. The Retail Store Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. The role supports the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule. Responsibilities Role model exemplary customer service behaviors, providing a great experience to all customers and associates with a high level of professionalism. Engage associates, promote open communication, provide recognition and coaching in the moment. Touch base with each associate to establish priorities. Monitor the front‑end experience, ensuring a great first and last impression. Observe and provide feedback to the Customer Service Lead on speed of checkout, line management and friendliness. Review daily staffing, lunch/break schedules and cashier coverage. Assign backup cashier to ensure timely processing during peak periods. Evaluate recovery needs, monitoring fitting room, selling floor, front end, missing ticket trouble rack and size recovery. Follow up on assigned workload planner and tasks, ensuring completion and that associates understand expectations and have the necessary tools. Conduct AM/PM store rallies. Complete closing communication for opening Manager on Duty. Qualifications Ability to work a flexible schedule, including nights, weekends, and holidays. Excited to deliver great value to customers every day. Take pride and ownership in helping drive positive results for a team. Committed to treating colleagues and customers with respect. Believe in the power of diversity and inclusion. Willing to participate in initiatives that positively impact the world around you. Benefits and Compensation Competitive wage of $16 per hour. Part‑time associates may be eligible for Burlington’s benefits package, including medical coverage and a 401(k) plan, up to 4 hours of paid time off annually after one year, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are an equal‑opportunity employer committed to workplace diversity. Location: 133 Middlesex Ave, Somerville, MA 02145. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Violating this law results in criminal penalties and civil liability. #J-18808-Ljbffr Burlington Stores, Inc.