Talent Acquisition Manager

Overview

Community First Solutions is seeking a Talent Acquisition Manager to lead and execute the organization's talent acquisition strategy to attract, engage, and hire top talent in support of business objectives. This role partners closely with operational and business leaders to develop workforce planning strategies, enhance the candidate experience, strengthen the employer brand, and drive recruitment outcomes through data-driven decision making.

As a key member of Human Resources, this role will oversee the Talent Acquisition team, ensuring recruiting processes are efficient, scalable, and aligned with organizational goals. This role maintains a limited requisition workload while focusing primarily on strategic initiatives, team development, workforce analytics, and continuous improvement of the talent acquisition function.

Why You'll Love Us

• Mission Driven Culture - At Community First, people come first - always. Our mission is to serve with excellence and care, helping others to live their best lives.
• Purpose with Impact - Your work directly connects people to careers that matter, helping us build stronger teams and better serve our community.
• Collaboration & Support - We believe the best results come from working together. You'll partner with leaders across all departments and be supported by a team that shares your commitment to excellence.
• Perks You'll Enjoy - On-site fitness centers, employee recognition programs and a supportive culture that values innovation and excellence.

Responsibilities

Talent Acquisition Strategy & Leadership

• Develop and execute a comprehensive talent acquisition strategy aligned with organizational growth objectives and workforce needs.
• Partner with senior leaders to anticipate current and future staffing needs through workforce planning and talent forecasting.
• Lead, coach, and develop Talent Acquisition Consultants and Coordinator to drive performance, accountability, and professional growth.
• Establish recruiting priorities and allocate resources to ensure critical vacancies are addressed effectively.
• Foster a high-performing, service-oriented Talent Acquisition team that acts as a strategic business partner to operational leaders.

Recruitment Operations

• Oversee full-cycle recruitment activities across the organization, ensuring consistent and efficient hiring practices.
• Manage a limited number of key or hard-to-fill positions while providing guidance and support to the Talent Acquisition team.
• Ensure service level expectations are met throughout the recruitment process, including candidate communication, hiring manager engagement, and offer management.
• Monitor requisition workflow and recruiting activity to identify barriers and opportunities for process improvement.
• Maintain compliance with all applicable employment laws, regulations, and organization policies throughout the hiring process.

Workforce Analytics & Performance Management

• Establish, monitor, and report on Talent Acquisition metrics, including:
  • Time-to-fill
  • Time-to-hire
  • Quality of hire
  • Offer acceptance rate
  • Source effectiveness
  • Candidate pipeline health
  • Vacancy rates
  • Recruiter productivity
• Analyze recruitment trends and labor market conditions to provide recommendations and influence hiring strategies.
• Develop and present regular talent acquisition reports and dashboards to leadership.

Employer Brand & Talent Marketing

• Lead the organization's employment branding strategy in partnership with Marketing and Communications.
• Develop innovative recruitment marketing campaigns utilizing social media, digital platforms, community partnerships, and traditional advertising methods.
• Build and maintain relationships with colleges, universities, workforce development agencies, industry organizations, and community partners.
• Identify and implement creative sourcing strategies to attract passive and active candidates.

Candidate & Hiring Manager Experience

• Champion an exceptional candidate experience that reflects the organization's values and culture.
• Direct and support the Talent Acquisition Coordinator in managing pre-hire processes, including background checks, drug screens, reference checks, license and certification verification, data checks, and new hire documentation.

• Oversee the onboarding experience to ensure new team members are welcomed, engaged, and prepared for success prior to and upon their start date.
• Partner with hiring managers to improve interview effectiveness, selection processes, and hiring outcomes.
• Consult with leaders on market conditions, compensation competitiveness, talent availability, and recruitment best practices.
• Provide recommendations and alternative solutions for difficult-to-fill roles.

Systems & Process Improvement

• Serve as the functional owner and administrator of the Applicant Tracking System (ATS).
• Evaluate and implement recruiting technologies, automation tools, and process enhancements to improve efficiency and candidate experience.
• Lead continuous improvement initiatives that reduce hiring cycle times and improve recruitment outcomes.
• Ensure recruiting processes and documentation remain current, effective, and compliant.

Other Responsibilities

• Participate in HR and organizational initiatives as assigned.
• Perform other duties as required to support organizational objectives
• Abides by the company Always Behaviors each and every day as we serve our clients, colleagues, and community.
• All other duties as assigned and/or appropriate to the position.

Qualifications

Education: Bachelors' degree required.


Licenses or other required certifications: None

Experience:

• Five (5) or more years of progressive talent acquisition or recruiting experience required.
• At least two (2) years of leadership, supervisory, or team lead experience preferred.
• Experience recruiting within healthcare, behavioral health, senior living, home care, or other high-volume service industries strongly preferred.
• Experience developing recruiting strategies and leading recruitment initiatives across multiple locations.
• Experience with Applicant Tracking Systems (ATS), preferably iCIMS or similar platform.

Specialized knowledge, skills, or abilities:

• "Sales" orientated position requires excellent communication both written and verbal as well as a friendly and approachable personality
• Strong presentation, communication, and relationship-building skills.
• Expertise in recruitment metrics, workforce analytics, and data-driven decision making.
• Experience leveraging social media, digital sourcing tools, and employment branding strategies.
• Employee must be depended upon for their confidentiality and discretion as they will have access/exposure to information and data that is sensitive in nature.
• Ability to multi-task and flexibility to work as part of a team.
• Must be organized and detail oriented. Must have the ability to work successfully in a fast-paced, ever-changing environment.
• Demonstrates initiative and an appropriate sense of urgency. Exercises good judgment and escalates concerns as appropriate.