Human Resources Coordinator

Human Resources Coordinator

• On-site in Danvers, Massachusetts, 4 - 5 days/week, 8:30 am - 5:00 pm

Who We Are

Samsung HME America (Healthcare and Medical Equipment) is Samsung's U.S. medical imaging organization, delivering advanced diagnostic solutions across Ultrasound, Digital Radiography, and Computed Tomography. We lead nationwide sales, marketing, service, and distribution of Samsung's imaging technologies, partnering with healthcare providers to strengthen diagnostic capabilities, streamline clinical workflows, and support better patient care. Samsung HME America also serves as the global manufacturing center for Samsung's mobile Computed Tomography (mCT) business, leading the development of advanced CT systems used by healthcare providers worldwide.

Backed by Samsung Electronics' global technology leadership, our teams work closely with clinicians to translate real-world challenges into innovative imaging solutions. Our culture combines a sense of urgency, customer focus, and clinical collaboration to advance the future of medical imaging.

Role Description

Provide comprehensive HR support by independently managing the full employee onboarding and offboarding processes, maintaining accurate HRIS records, and ensuring seamless HR operations. Coordinate employee engagement initiatives, support performance review and annual benefits open enrollment processes, manage the internal HR ticketing system, and prepare weekly productivity reports for HR leadership. Collaborate with cross-functional teams to deliver exceptional employee service while dealing with highly confidential information, compliance, and operational efficiency. This position is on-site in Danvers, Ma, 4 to 5 days per week from 8:30 am - 5 pm.

Key duties and responsibilities, other duties may be assigned:

• Champion day to day HR support for a busy 300+ person organization.
• Manage the full onboarding process independently.
• Coordinate offboarding including collecting of company property, ensuring neighboring departments are notified, and company resources are properly managed.
• Experience with ADP Workforce Now, Workday, or similar HRIS preferred.
• Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Coordinate employee engagement programs.
• Support performance review processes in partnership with Senior HR Business Partners.
• Support open enrollment process in partnership with Benefits Manager.
• Support bi-weekly payroll processing with following with managers in partnership with Benefits Manager.
• Manages internal HR ticketing system and generates weekly productivity reports for HR Director.
• Identify opportunities to improve HR processes and recommend operational efficiencies.
• Work with HR team to refine and develop current processes.
• Perform other duties as assigned.

Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• Bachelor's Degree required
• 2 - 4 years of HR experience preferred
• Detail oriented with a commitment to meeting deadlines
• Excellent verbal and written communication skills with the ability to work effectively in a demanding, fast paced environment
• Exceptional customer service and problem- solving skills and the ability to handle confidential and sensitive information with professionalism
• Highly organized, with excellent project management and time management skills

Competencies

• High attention to detail
• Understanding of terminology and ability to share and communicate effectively within the group
• Ability to organize and prioritize tasks resulting in consistent productivity
• Ability to function within and support a team environment and build strong working relationships
• Dependable and punctual
• Ability to meet accuracy and productivity goals
• Good problem-solving skills, ability to evaluate situation and prioritize factors in decision making
• Self-motivated, utilize available resources for self-improvement and development
• Flexible: able to follow directives and accomplish tasks outside of normal duties

Computer & Analytic Skills

• Experience with ADP Workforce Now, Workday, or similar HRIS preferred.
• Demonstrated proficiency using HR technology and learning new systems quickly.
• Highly proficient with MS Office package, including Excel (pivot tables, VLOOKUP/XLOOKUP preferred), Word, and PowerPoint; as well as Outlook, Internet Explorer, and Google Chrome

Physical Requirements

• Regularly lift and/or move up to 25 pounds.
• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
• Must be able to sit, stand, and/or drive for extended periods.

Benefits

We offer a comprehensive benefit package which includes:

• Medical (Blue Shield Administ): 5 PPO Plans (with up to 95% employer contribution)
• Dental (Blue Cross Blue Shield): 2 PPO Plans (with up to 80% employer contribution)
• Vision (Blue Cross Blue Shield): 100% company paid
• Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid
• 401k Retirement (Fidelity): 100% company match up to 5%
• Tax Deferred Health Care Savings Programs
• Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft
• Generous paid time off, tuition reimbursement, and more!

Inclusion and Diversity Statement: We are an Equal Opportunity Employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodation to individuals with disabilities throughout the application and employment process. If you require assistance or accommodation, please contact Human Resources.