AI Experience Designer

Role Description

We are looking for an AI Experience Designer to design and deliver human-centered AI interaction experiences including prompts workflows, feedback loops, and AI-enabled tools. This position will be full-time and remote.

What You’ll Do

• Design the interaction layer for AI systems including prompts workflows, feedback loops, escalation paths, and human override mechanisms.
• Own end user experience design for agentic AI systems, copilot tools, and AI-augmented workflows from concept through deployment.
• Translate AI architecture into intuitive and trusted user experiences that drive adoption across business users.
• Collaborate with Applied AI Architects and cross-functional teams to align AI solutions to real-world workflows and user needs.
• Facilitate workshops and working sessions with stakeholders to gather requirements, validate use cases, and test interaction models.
• Design onboarding experiences and adoption pathways to support AI enablement across the organization.
• Develop prompt frameworks and contribute to prompt engineering standards and best practices.
• Create user-facing materials including playbooks, guides, and workflow documentation.
• Monitor adoption signals, gather feedback, and continuously improve AI experiences.
• Produce design artifacts such as wireframes, journey maps, workflow diagrams, and interaction flows while ensuring alignment with governance and compliance requirements.

Qualifications

• 5+ years of experience in UX design, product design, service design, or a related human-centered discipline.
• Experience designing AI-powered or AI-augmented products and workflows.
• Hands-on experience with prompt engineering for large language models in real-world environments.
• Strong systems thinking with the ability to design multi-step AI workflows and human-AI interaction models.
• Experience driving adoption and behavior change, not just usability.
• Strong facilitation and stakeholder engagement skills across technical and business audiences.
• Proficiency with design tools such as Figma, Miro, or similar platforms.
• Ability to produce clear and actionable design artifacts in fast-moving environments.
• Experience designing accessible solutions aligned to WCAG standards.
• Bachelor’s degree in a related field or equivalent combination of education and experience.

Requirements

• Experience designing AI solutions within enterprise environments.
• Familiarity with agentic AI systems and human-in-the-loop interaction models.
• Experience using tools such as ChatGPT, Microsoft Copilot, or similar in a professional setting.
• Background in change management, organizational design, or learning experience design.
• Familiarity with public sector or regulated environments including FedRAMP or NIST.
• Experience building scalable design systems, prompt libraries, or reusable interaction patterns.
• Experience working in consulting or professional services delivery models.

Benefits

• Medical, dental, and vision insurance.
• 401k retirement account access.
• Paid time off.
• Paid sick leave and/or other paid time off as provided by applicable law.

Compensation

The pay range for this position is $120,000 - $135,000 per year. Exact compensation may vary based on several factors, including location, experience, and education.