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Field Service Technician (Neptune) - Huntington, WV

$28.01 - $38.75 per hour

Stryker

Stryker seeks a Field Service Technician to provide equipment maintenance, troubleshooting, and repair support for medical devices across healthcare facilities in an assigned territory. The role involves field-based travel, customer relationship management, and technical documentation in fast-paced clinical environments.

Responsibilities

  • Travel to hospitals and healthcare facilities to complete service requests, installations, and preventive maintenance
  • Troubleshoot, diagnose, and repair medical equipment to restore functionality and minimize downtime
  • Install, maintain, inspect, and configure equipment per service guidelines and quality standards
  • Document service activities, repairs, parts usage, and results in company systems
  • Build relationships with customers and internal teams to ensure optimal equipment performance and customer satisfaction

Requirements

  • High school diploma or GED
  • Valid driver's license with frequent travel capability within territory
  • Proficiency with Microsoft Office applications
  • Ability to meet healthcare facility credentialing and compliance requirements
  • Capability to perform physical duties including standing, walking, lifting up to 75 pounds
  • 3+ years technical service, equipment repair, or maintenance experience (preferred)
  • Associate degree or formal technical training (preferred)

Compensation: $28.01–$38.75 USD hourly

Vacancy posted 1 day ago
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