PM Back of House Shift Lead

Chick-fil-A Oregon (OH) – Back of House Shift Lead

Wage Range $17- 19 per hour

A Back of House Shift Leader at Chick-fil-A Oregon leads the kitchen team during assigned shifts, ensuring operational excellence, food safety, and consistent Chick-fil-A standards for quality, accuracy, and speed. This role represents the Operator in the kitchen and sets the tone for urgency, discipline, teamwork, and care.

We seek dependable leaders committed to year-round consistency and integrity. Chick-fil-A Oregon is closed every Sunday, providing a consistent day to rest and recharge.

If you thrive in a team-focused environment built on respect, service, and purpose, this is a meaningful leadership opportunity. We are looking for individuals who want to impact the Oregon community by modeling servant leadership, developing others, and ensuring every guest receives excellent, carefully prepared food.

As a Shift Leader, you oversee BOH operations including food prep, cooking, batching, packaging, and kitchen organization. You direct Team Members in real time, maintain smooth kitchen flow, and ensure a clean, safe, organized environment. You coach, reinforce standards, and step in as needed to support the shift.

This fast-paced role requires strong communication, situational awareness, and the ability to manage multiple priorities. Successful Shift Leaders lead with urgency and accuracy while maintaining high standards for food quality, safety, and teamwork every shift.

Role

The Back of House Shift Leader at Chick-fil-A Oregon is responsible for leading the kitchen operations during assigned shifts. They ensure food is prepared safely, efficiently, and according to Chick-fil-A standards. This leader directs team members, maintains organization, ensures cleanliness, and helps the kitchen operate smoothly and effectively. They model servant leadership by supporting their team, solving problems, and maintaining a positive, encouraging atmosphere under pressure.

Availability

• Minimum availability of 20+ hours/week
• Minimum Full-Time Availability: 32+ hours a week

Pay Rate

•  $17 – 19/ hour

Exact rate depends on availability and experience.

Reports to: Manager and Director.

Our Vision

To glorify and honor God by being Oregon’s most caring organization, where guests feel at home, team members flourish into leaders, and our community grows stronger.

Our Values

Servant Leadership – We lead by example and put others first.

Integrity - We do what is right, even when no one is watching.

Dignity and Respect - We treat every person with dignity, kindness, and respect.

Growth and Excellence . We embrace feedback, overcome challenges and take ownership.

Our Guest Experience

Hospitality Always

We put the guest at the center of every decision and create experiences defined by warmth, kindness, and genuine care. Our hospitality extends beyond the four walls of the restaurant, and every Team Member is empowered to deliver Second Mile Service that makes each guest feel valued and welcome.

Uphold the Legacy

We honor the Chick-fil-A legacy through disciplined stewardship of our restaurant, our standards, and our responsibilities. We carry that legacy forward by creating a safe, clean, and well-maintained environment where every detail reflects our commitment to excellence.

Serve with Excellence

We take pride in serving every guest with our very best. Through intentional preparation, teamwork, and attention to detail, we serve food that is fresh, accurate, timely, and worthy of the trust our guests place in us.

What you will be doing

Operational Focus

• Lead BOH operations during assigned shifts, ensuring efficiency, quality, and food safety.
• Maintain proper food presentation, portioning, and temperature standards.
• Coordinate kitchen flow to meet speed of service and throughput goals.
• Ensure accurate and timely food preparation for both front counter and drive-thru.
• Oversee opening and closing procedures, ensuring readiness for the next shift.
• Monitor food inventory and communicate needs to leadership.
• Ensure compliance with all Chick-fil-A operational standards and procedures.

Team Development

• Lead, coach, and encourage BOH Team Members to perform at their best.
• Train team members on food safety, equipment usage, and efficiency techniques.
• Promote teamwork, accountability, and a culture of excellence.
• Provide real-time feedback and reinforce positive behaviors.
• Support onboarding and skill development of new hires.

Food Safety & Cleanliness

• Ensure all health, safety, and sanitation standards are upheld.
• Maintain clean and organized kitchen areas, prep stations, and storage spaces.
• Follow all local and Chick-fil-A food safety protocols.
• Oversee daily and weekly cleaning checklists.

Communication & Problem Solving

• Communicate clearly with the Front of House and leadership to ensure seamless operations.
• Address issues calmly and quickly, maintaining a positive tone under pressure.
• Provide timely feedback and report shift performance or concerns to leadership.

Qualifications

• Must be at least 18 years old upon hire
• Must be eligible to work in the United States
• Must have reliable transportation
• Prior experience in kitchen operations, food preparation, or restaurant leadership.
• Knowledge of food safety practices and kitchen organization.
• Strong communication and teamwork skills.
• Dependable, punctual, and committed to consistent performance.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Physically able to stand for long periods and lift up to 40 lbs.
• Alignment with Chick-fil-A’s mission and values of servant leadership, integrity, and excellence.
• Strong alignment with Chick-fil-A Oregon values.

Ideal Candidates

• Positive and hospitable
• Organized and attentive to detail
• Comfortable multitasking in a fast-paced environment
• Calm and focused under pressure
• Reliable and team-oriented
• Passionate about serving others well

Benefits

• Flexible scheduling
• Closed on Sundays
• Leadership development and advancement opportunities
• Scholarship opportunities twice a year
• Employee meal
• Health, dental, and vision insurance options
• Uniforms Provided

Schedule Options

• Day and Night Shift
• Weekend Availability Preferred

Growth Path

Team Member → Shift Leader → Manager → Director

Location

Chick-fil-A Oregon (OH)

2850 Navarre Avenue, Oregon, OH 43616

Chick-fil-A is known for quality food, genuine hospitality, and its Original Chicken Sandwich. Founded by S. Truett Cathy, the brand has grown while remaining committed to caring for people and serving local communities. Each restaurant is operated by a local independent franchise Owner Operator who invests in their Team Members and guests. Chick-fil-A restaurants are always closed on Sundays.